Original Post — Direct link
As the title suggests my game rubber bands occassionally. What happens is at alternate games when i shoot I start to rubber band. Bullets wont connect and i wont be able to kill anyone since as i shoot i move back and forth a lot. Now you guys would say to test my connection and all but its not a connection issue. I get 30 ping on uae server. Never lag out. It just happens at random games.
I have found a fix for this but its frustrating to do it before every game. If i leave and join back before the ban phase then i wont ever rubber band but incase i forget to leave and it rubberbands i basically have to sit ducks for the entire game. This has cost me my rank as well.
This happens to one of the friend as well. But point to note is its only happening on uae and seas server. We played on west europe and this never happens. Kindly investigate and update thanks.
almost 3 years ago - Ubi-Wan - Direct link
Hey there, aslamkhanx. I'm really sorry to hear about these issues. First, I'd like to have you give some connectivity troubleshooting steps a try. If things seem to persist after this, I'd like to have you reach out to our team who can look further into this issue with you. To do this, create a support ticket! You can also create a support ticket with our social media support on the Ubisoft Support Facebook or Ubisoft Support Twitter!
almost 3 years ago - Ubi-Thrupney - Direct link
Hi aslamkhanx and SniperAssasin, thanks for getting in touch about this.

Our devs are currently aware of an issue with the UAE server, and are investigating. It'd really help with our investigation if you could answer the questions below:

• Which platform are you playing on?
• Which country do you live in?
• Which ISP is your internet through?

In the meantime, switching to the EU or Asia server can result in a lower, more consistent ping. Please tell us if you have the same issues on those servers, too.
almost 3 years ago - Ubi-TheBerry - Direct link
Originally Posted by aslamkhanx
I believe you guys dont even read the post and just send a generic reply. Post clearly says issue is on console and you are suggesting to change servers lol. How do we change servers on console? Ever since it was changed we cant do anything about it other than not.playing the game anymore. Lol
Hello aslamkhanx,

Thank you for reaching out.

We understand the post is placed in the Console sub-forum, however not all posters in this thread experiencing this issue are playing on console, so we will always ensure to provide information that can help everyone involved, sorry this wasn't made as clear as a PC only available step.

Were you able to give the troubleshooting steps provided by Ubi-Wan a try?

And if so, could you kindly answer the additional questions posted by Ubi-Thrupney, as we'd like to pass these details onto the team as part of their investigation.

Thank you for your understanding.