Original Post — Direct link

Lately, whenever I've matchmade in siege I land on west europe's servers/data centers. This frustrates me because I'm on eu central where I have the best ping. I also play on console, so I can't change it.
What happens is that when I'm in the main menu, it displays eu central as my current data center. If I make a private match, or go into t-hunt, it's still eu central. But when I go into an online lobby it swaps to west europe and my ping goes from 9-20 to 50-60. It is very noticable.
I'm always the host in my group of friends, so all of us are forced to play with higher ping. I tried not being the host, but to no avail. Regardless of what I do, it just forces me into matches with high ping, and since I play on console, I can't change it.
Are the eu central servers down? Why am I being forced to play on a different server?
One time it took me into an arabian server, but the matches after were fine.
What is going on?

3 months ago - Ubi-Dastan - Direct link

Hey @BwanaCrab Welcome to the Forums!

Sorry to hear that the Data Center is swapping for you before a match. In Order to determine what may be the possible cause of this issue, I would suggest you to try these connectivity steps just to make sure that nothing is conflicting the connection to the servers.

Has this issue started to occur at a certain timeframe?

If you have any further queries, please let us know!

3 months ago - Ubi-Boost - Direct link

@BwanaCrab Sounds good! Just let us know if you're still connecting to the wrong Data Center after trying the troubleshooting steps @Ubi-Dastan provided, and we'll take a look into the issue further.

3 months ago - Ubi-Pegasus - Direct link

Hey @BwanaCrab

Thank you for trying out the steps provided, I appreciate you giving them a go, even if they unfortunately didn't resolve the issue.

We are unable to change data centres manually, these are usually decided automatically by the system depending on your location and where it deems you have the best connection.

I apologize that we're unable to help further with this matter.

If you do have questions about other issues, please feel free to contact us again anytime!

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