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My game one day just wasn't working so I decided to uninstall it to try reinstalling it to see if it would work after that but the game just disappeared out of thin air and now i cant reinstall the game and it says that i have never even purchased the game.
Originally Posted by Trazz27Hey there,
My game one day just wasn't working so I decided to uninstall it to try reinstalling it to see if it would work after that but the game just disappeared out of thin air and now i cant reinstall the game and it says that i have never even purchased the game.
Sorry to hear that you are missing your purchased game.
If this is persisting I would recommend to contact us directly so we can take a look at your account and investigate.
We can be contacted by:
- Ubisoft Support Website
Many thanks,