Hello, my username is rinrawrchu.BIF and have sent a ticket on 26 February 2023 (Sunday) regarding a wrongful ban on my Rainbow Six: Siege account.
I have played 1k+ hours (3 years) on the game without any issues and suddenly there's a ban on not only my account, but many others (including my friends). I stream this game as well as I really love this game but since there has been no response regarding my wrongful ban, I have been very doubtful of your support team. I would at least like a response regarding my issue on ticket, which has been kept in the dark for far too long. I understand that the support team has been dealing with a lot of tickets in R6: Siege but really? 7 days with NO response?
This is reflecting really badly on not only the game, but your company as well. There has been no announcements to address this issue and it has caused a lot of anxiety to the player base who has been affected.
If there are any other players who have been affected by this false ban wave, please help me raise this issue by liking this post. This has affected many players who have been accused of cheating for no reason at all.
Whichever staff is reading this, you better be replying me either here or towards my ticket. This is really outrageous and unprofessional.