almost 3 years ago - Ubi-Karl - Direct link
Thanks for the input guys and I will ensure this gets forwarded together with the rest of the details provided by the OP.

In terms of mouse and keyboard being used on console - it's something we do receive a lot of contacts about and our team has been looking at ways to tackle such instances. Overall, this is a complex topic involving hardware, live services, and security and we are working to deliver a global and reliable solution for detection, but do not have more information just yet, as investigations are still ongoing.

Going forward, make sure you use in-game report functionality and if you do encounter any obvious cheaters and have video footage you'd like to share with us, get through by using above stated channels and we will ensure it gets reviewed accordingly.
almost 3 years ago - Ubi-Thrupney - Direct link
Hey there SuperSearle,

Alternate accounts of any sort are explicitly against our Terms of Use, and that includes using them to gain an unfair advantage. Reports of such behaviour are investigated internally, but we're not able to share the results of those investigations.

Let me know if you've any further questions.
over 2 years ago - Ubi-TheBerry - Direct link
Hello guys,

As we've stated previously, a more permanent solution to Mouse and Keyboard use on console is still being looked into.

We appreciate this message is repetitive to those who contact us often, but until more information is made available, this is all we can share right now.

Should further progression be made it will be made public on our channels but until then we appreciate continued reports of these offending players.

I will now be locking this thread.

Should you wish to report any offending players in future, please do so via the contact links posted by Ubi-Karl above.

Thank you!