[2020] Won ranked but loses points

Originally Posted by TheSaberToothRT
so i went solo ranked match and i have won the match but somehow i lost 36 points when i suppose to get 77 points for this match. Was playing Kafe map

Hey there TheSaberToothRT,

Thank you for reporting this to us.

Has this ever happened before and did restarting the game see your MMR total change at all?

Hey,

This could be due to a delay in rank calculations from previous games. I'm sorry, but unfortunately we have no way of manually seeing what happened or adding rank to accounts to adjust it. It's all handled by the in-game system.