Original Post — Direct link
Hi, I have been watching Twitch for the eSport packs and the Blackbeard charm throughout the time that they were given out. On the first day I received my 3 packs just fine, but on the second, I only got one even though I watched a lot more than 5 hours. On the third day I was expecting my Blackbeard charm and my packs, but neither came through and I was given nothing. It now has been several days since I had hope to get my drops. Please help. Thanks.
over 3 years ago - Ubi-Karl - Direct link
Hey Chartered.WTG!

Thanks for reaching out and sorry to hear about the problem you're experiencing.

I can confirm that this issue has been brought up to our development team as we have received a number of players contacting about it and it is currently under investigation.

Our apologies about the inconvenience this is causing and as soon as we will have further updates, details will be posted here, in our official forums, so keep an eye!