Original Post — Direct link
Hello there
Even though I bought these 2 games from the store, I can't get weapon skins from Rainbow six siege rewards. Games;
Tom Clancy's Splinter Cell: The Blacklist
Tom Clancy's Ghost Recon Future Soldier Deluxe Edition


Thanks!
16 days ago - UbiSushiVamp - Direct link
Hey there, KZBazarkul! My apologies for the delayed reply. Please keep in mind that bumping is against forum rules. That being said, I am also sorry to hear that you are missing the rewards for owning Splinter Cell Blacklist and Future Soldier! I am seeing the games on your account, however I am not seeing any playtime on your account for either game. Would you be willing to play both games for 10 minutes each to see if that helps you to be able to unlock these rewards? Thank you!
9 days ago - Ubi-Milky - Direct link
Hello KZBazarkul, thank you for getting back to us. I have checked your account and can see that you have access to these games and on which platform.

I have now unlocked both skins for you to use in-game. Please allow 24 hours to pass, if you have not then received these particular skins for the specified operators, please let us know in this thread
Originally Posted by zzzzzzzzzzzzzz-
I have the same problem with the exact same games, can you please add the skins to my account too?
Hey there,

Sorry to hear that you also have this trouble.

So we can investigate and help further would it be possible to contact us directly? We can then take a look at your account.

Many thanks,





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