Original Post — Direct link
For the third time this week, I've been suspended because my game has either crashed, my connection to the server was suddenly cut off, or the game experienced a connection error. I dealt with the MMR loss and the short suspensions without complaints, but today all I did was start my queue into ranked before facing a connection error that forced me to restart my game. As soon as I relaunched the game, it told me that I had to reconnect to an ongoing match that I was never queued into, to begin with.

https://www.youtube.com/watch?v=B-R8...80%A2%E2%80%A2

This is the clip of me getting suspended after reconnecting to a match the game never told me I was in. I can't get the clip of my game facing the error because the PS4 restarts its playback whenever an app is launched.

I really don't care about my MMR loss, I just want to play the game. But how can I do that when I'm getting suspended for 24 hours for something I had absolutely no control over?
over 3 years ago - Ubi-Orion - Direct link
Originally Posted by NewSpark505
For the third time this week, I've been suspended because my game has either crashed, my connection to the server was suddenly cut off, or the game experienced a connection error. I dealt with the MMR loss and the short suspensions without complaints, but today all I did was start my queue into ranked before facing a connection error that forced me to restart my game. As soon as I relaunched the game, it told me that I had to reconnect to an ongoing match that I was never queued into, to begin with.

https://www.youtube.com/watch?v=B-R8...80%A2%E2%80%A2

This is the clip of me getting suspended after reconnecting to a match the game never told me I was in. I can't get the clip of my game facing the error because the PS4 restarts its playback whenever an app is launched.

I really don't care about my MMR loss, I just want to play the game. But how can I do that when I'm getting suspended for 24 hours for something I had absolutely no control over?
Hi there.

I'm sorry to hear about these connection issues. If this is a regular occurrence for you I'd recommend performing every step of our connectivity troubleshooting first of all which you can find here if you haven't already done so. If these connection issues persist after doing so please open a support case with us so we can investigate further. You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you. Thanks!





Recent Rainbow Six Siege Posts