Original Post — Direct link
I was in the middle of a ranked game today, and suddenly i got kicked out. It says i have been permanently suspended due to toxic behavior. I don't remember doing anything wrong. Please help my account get unbanned. username: R3han07
over 4 years ago - Ubi-Karl - Direct link
Hey R3han07,

Thanks for reaching out and I am sorry to hear about what happened.

If you would like to appeal the suspension, we will be happy to look into it, however it isn't something we would be discussing in public, therefore in order to proceed, can I kindly ask you to contact us via one of the following channels:

1. Support website
2. Facebook
3. Twitter

Should you have any questions, let us know!
over 4 years ago - Ubi-Karl - Direct link
Originally Posted by R3han07
Thank you Karl, I have tried to contact someone using the support website however, no one is helping me. Is there anyway you can help me out personally. R6 is my favorite game i'm just about to reach level 200 i have around 1500-2000 hours in this game and its one of the only games I play. I really want to get my account unsuspended since I also have a lot of paid skins in it. Thank you
I have looked up at your account and can see that you created ticket for your appeal. There was a response sent to you just today, therefore in regards to communication going forward, it will take place via ticket itself.
over 4 years ago - Ubi-Karl - Direct link
Originally Posted by R3han07
Ok Thank you the response says The ban cant be lifted Is there any way I can transfer the paid skins I have and the rank?
Thanks for getting back and I am sorry to hear about the outcome of this.

Knowing the circumstances of this, I can confirm that we would be not possibly, regrettably.

My apologies if this may not be the outcome you have anticipated.
over 4 years ago - Ubi-Milky - Direct link
Hello there everyone, thanks for contacting us and welcome to the forums.

For any issues related to permanent bans, we ask players to contact us through our support channels where we can verify your account and give more information about your ban.

Please note, you can appeal your ban, but please make sure to submit as much information as you can, as you can only appeal a ban once.

Please visit our support site here and to log in -
https://support.ubisoft.com/en-gb/Cases/new

Or if Ubisoft Support site is unavailable for any reason, please reach out to us through DMs at our Social Media pages -

Facebook Support - https://www.facebook.com/UbisoftSupportUK/

OR

Twitter Support - https://twitter.com/UbisoftSupport

Thank you.
about 4 years ago - UBI-Froggard - Direct link
Hey,

To appeal a ban, please can you create a support ticket / live chat for this here.

You can also private message us on Twitter or Facebook if you prefer.