Original Post — Direct link

Title pretty much explains it, but after updating for the new season I haven't received any of the battle pass rewards tiers even though I'm level 21 and I haven't got the bonus uniforms/headgear for the pass either.

The only thing that has unlocked for me is Azami.

over 2 years ago - Ubi-Nacho - Direct link

Hello everyone!

Thank you, @SyKe_coco for sharing this information with players.

@ShadowsAreScary Thanks for replying here to let us know that levelling up granted you access to the battle pass items you seemed to be missing.

If there's anything further we can assist you with, please be in touch!

over 2 years ago - UbiSushiVamp - Direct link

@falkonboi Hey there! I am sorry to hear you are missing your Bravo Pack. Where did you purchase the year pass that it mentioned a Bravo Pack? Also, please check out this article about the contents of the Year 7 pass and let me know if you are missing anything from the items stated.

over 2 years ago - Ubi-Milky - Direct link

Hello everyone, thanks for recently posting about your missing content and battle pass rewards and issues.

Sometimes it can take up to 48 hours for content to be delivered digitally, to your game and account, after purchase or redemption. If you have waited a full 48 hours and you do not have that item in-game, please get in touch with us over a private support ticket as we will need to check your accounts.

Please see our pinned post on 'Missing Content', it details how to contact us and what information we need from you, here >>
https://forums.ubisoft.com/showthread.php/2279424-Missing-Items-Drops-Purchases-from-your-game: (https://forums.ubisoft.com/showthread.php/2279424-Missing-Items-Drops-Purchases-from-your-game)
 
Thank you.