[2020] "Oh no, It crashed!"

Hey, Adam!

So sorry to hear that your game keeps crashing. Thank you for the steps that you have already tried. There are some additional steps in our PC Troubleshooting guide I would recommend checking out.

If the issue continues, please Create a Support Ticket and include your system files so we can investigate further.

Thank you.

Originally Posted by Ketski..
I am still experiencing this problem 180 days later, and all Ubisoft has told me to do, is verify game files and run the game as administrator. I'm fed up of this sh*t man.

Hello! I'm very sorry to hear you've been experiencing these crashes for so long.

I reviewed your support cases and I can see you have a large history of troubleshooting steps that you have tried.

At this moment in time I believe it is best to focus on the discussion you are having in support case 12708611, as there is a large history of steps and agents can follow up from that. We are unable to offer support as personalised here on the forums, as it is more difficult to review the files we need to request.

If the most recent suggested steps don't work, the support agent will likely then escalate your case to the Rainbow Six Siege team who will review it further.

I wish I could be of more assistance on this, let me know if there anything you believe I can help you with!

Originally Posted by Ketski..
Thank you for letting me know, I didn't know it if you started a support ticket for Rainbow Six: Siege that it wouldn't be handed straight to someone who knew more about the game and just given to Ubisoft support staff in general.

Completely understand, all support staff are trained on games however there are cases where we need to escalate to a specific game team.

Just let us know if there is anything further we can do here

Originally Posted by seiso.
Have u fixed the issue? I've been having the exact same problem, I also can't create a support case, just says you cannot chat right now, choose a different solution, but there is no different solution. If you get it fixed, pls tell me!

Hey seiso.,

Sorry to hear that you are having trouble.

If you have tried the steps suggested above you can open a case or contact us via social media where we will be able to investigate in greater detail to find a solution for you