[2020] [Connectivity/Multiplayer]Connection Issue??

Originally Posted by MS-3BOOD
I've been playing siege like normal the entire season but for some reason i get "Connection Failure rainbow six siege error code {4-0xFFF0BE29} the attempt to connect to the server failed"


and the regin is set in Australia and the ping is 4294967295ms , and when im trying to join casual or ranked or unranked i get this massage again "Connection Failure rainbow six siege error code {4-0xFFF0BE29} the attempt to connect to the server failed"

plz give me solution

Hey! I'm sorry to hear that, I will do my best to help you.

To begin with, can you please confirm the platform you play on?

The error message you're receiving is generic, and can often be resolved by following our troubleshooting guides -

PS4: https://support.ubisoft.com/faqs/000024362/
XB1: https://support.ubisoft.com/faqs/000024361/

Can you also please confirm if you are unable to play at all, or if you get disconnected?

Thank you!

Originally Posted by ZeroKing4242
So I’ll be playing, WiFi running good, enjoying myself and then a random lag spike will shoot me into the 1000’s and cut off my entire siege. Normally I reconnect just in time but this time it was a 3-1 and I disconnected on the match we won and I got a ban and lose of rank. I didn’t have a Godly match I went like 6-3 but still is there anyway I can get my rank back? Or get this issue fixed? This only happens on rainbow

Hey there ZeroKing4242,

Sorry to hear you're having connection issues.

I'm afraid we cannot adjust any player's ranks but please give our troubleshooting steps a try and see if they help improve your game connection;
PS4: https://support.ubisoft.com/faqs/000024362/
XB1: https://support.ubisoft.com/faqs/000024361/

Thank you!

Hey there, alexrc2024! If you've been able to complete the steps found within the FAQ's above (whichever FAQ would be relevant to your platform) we ask that you reach out to our dedicated support team by creating a new ticket for further assistance, as they can look more closely into your connection settings.