[2021] [Ubisoft Store]Ubisoft Store Broken

Hey DirtSlab.NFG, thanks for getting in touch and welcome to forums!

May I just double-check whether this issue is something you're experiencing with any pack or is it issue just with that particular one?

Let us know!

Originally Posted by Meltimon-_-
i had the same thing and it was with other packs as well

Hey Meltimon-_-,

Sorry to hear that you also encountered this trouble.

Can I check whether you are using a VPN at all? If so would it be possible to disable this and try purchasing again?

Any trouble just let us know

Hello DirtSlab.NFG, thank you for posting, I have been able to check your account and can see that this issue may have been resolved for you, if this is not the case, please get in touch with us with more detail as we are unable to discuss this in too much detail on the forum.

You can contact us through our support website or through private messaging, via the following links -

Ubisoft Support Website - https://support.ubisoft.com/en-gb/Cases/New
Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/

Meltimon-_- I believe this issue should be resolved for you also, could you let us know how long it took the transaction to go through from your first attempt so we can check this?