[2020] Servers are unreachable.

Originally Posted by Rogziel.
Been playing the game flawlessly for quite some time but now I can't seem to connect to the servers, already lost 2 games of ranked and abandoned 1 ranked game due to the constant disconnecting issue, I thought it was just a few server crashes from here and there, now I can't seem to enter the game itself and my operators reverted back to their default outfits.

Started happening on July 11, 2020.
It would connect me for a couple of seconds then disconnects me thereafter.

I tried all the troubleshooting steps and read through connectivity issues threads to no avail.
Hope someone could help.

Photo attachment: http://prntscr.com/tga0w0

Hey there.

We can certainly look into that for you but due to the sensitive nature of some of the info we now need to request from you to investigate this connection issue further we cannot do this over a public forum.

If you've completed all steps of the troubleshooting to no avail if I can ask you to submit any images you can provide showing the port forward configuration you set up during that troubleshooting to us on a support case. You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you.

Originally Posted by Rogziel.
Thanks for the reply but can you please elaborate this port forward configuration you're saying? Sorry I'm not that tech-savvy

Hey! Yes, I can certainly try to help you with this.

First of all, here is the support article for Rainbow Six Siege PC connectivity troubleshooting: https://support.ubi.com/en-GB/faqs/000023138/

One of the steps listed is port forwarding, and it gives you the port numbers that you need. If you click on "FORWARD PORTS" in the article above, it will refer you to another support article that helps explain what port forwarding is and how it works.

You can think of ports as traffic lanes that we use in a network, to send and receive different types of information. These traffic lanes need to be directed to your PC, to make sure you are correctly receiving all the data required to reliably connect to the Ubisoft servers.

Please note that although we can offer some general advice, port forwarding is different with every router. For this reason, we recommend contacting your Internet Service Provider.

I hope that helps!

Hey Rogziel.,

Thanks for your response there!

Could you confirm whether you had a chance to try steps advised by Ubi-Raziel yet?