[2020] [Missing Content]Lost all skins from club rewords

Hey XxDerroxX,

Thanks for reaching out to us!

If you are missing any Ubisoft rewards or challenges on some of our modern titles, this is due to the transition from Ubisoft Club to Ubisoft Connect and is only temporary until the 27th October when the transition should be completed.

More details on this can be found here.

Should you have any questions, let us know!

Originally Posted by Coca.69
Some of my weapons skin still missing, even after the transition. Ela "The Divison 2" Scorpion, headgear, and uniform are missing too. There may be others items missing that i didn't notice.

Hey there,

Sorry to hear this.

We are aware that some rewards are yet to unlock and are currently investigating.

Please see this support article for updates

Originally Posted by AlienInside.StD
Im having same problem. All the rewards buyed with coins gone.
And I had another problem, 2 BANS for MATCHMAKING ERROR when playing "Sugar Freight" event. :/
Whats happening with the game ?

Originally Posted by SuperBlaze907YT
I resolved my problem by going to club rewards and claiming them, they would be unblocked such as ela division 2 but u have to go claim it.

Hello!

We are aware that some rewards are missing since migrating to Ubisoft Connect, this is something we are investigating on our side. It may take a while to fix, as this of course involves a lot of players.

Regarding the Sugar Fright disconnections - I'm afraid I don't know the reason behind that. As the event is now over, this is not something I can investigate.

Thank you!