devtrackers.gg
Hello everyone, thanks for reaching out to us in these forums and for reporting issues with our servers over the last 2 weeks.
We are trying to gather as much information from players on these crashes, to investigate this further.
If you have recently experienced both of these issues at the same time for one match >
- Disconnected from a game after experiencing a big lag spike
- Your whole team received a temporary abandon sanction
Please let us know in this thread, where we can create a support ticket for you to gather information, or get in touch with us over one of the following links privately >
Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/
Ubisoft Email/Live Chat - https://www.ubisoft.com/en-gb/help/contact
When you contact us on the links above, please let us know the following details so we can pass this onto our Siege team >
- Platform
- Ubisoft username
- Match ID
- Date and Time of the match that was affected
(Please do not post the details above in this forum, as we will need to remove this from the thread for privacy reasons)
Thank you for your help.