[2021] Connectivity drop and instant abandon sanction

@ayazami_ I'm sorry to hear this happened. Unfortunately, Ubisoft Support is unable to lift these temporary sanctions. As far as the disconnect, did you receive any specific error messages?

Most of the time, these connectivity issues can be solved by following our troubleshooting guide here. Please let me know if you have any further questions.

@ayazami_ Hey! Thank you for your reply and sorry to hear that you have received another sanction. You mention that you have already manually set your Data Center. Did you open the text file as an Admin to change this?

In regard to the authentication process, I am afraid that this is not something we are able to share in order to maintain the integrity of the game.

@synackatck Hey! Sorry to hear that you have also experienced this issue, we appreciate your feedback on the system and will pass this on to the game team.
If you need anything else please feel free to reach back out.

Thank you.

@nekomilk-ahegao @T_WhiteWolf Hi there, and again, I'm sorry to hear that you received these sanctions. As stated, Support cannot remove these sanctions, or restore MMR or rank, as they are all issued server-side over an automated system. However, I am happy to forward this feedback to our Rainbow Six Siege team.

Apologies for the frustration this has caused.

Hello everyone, thanks for commenting on your abandon sanctions.

If you happened to have experienced a lag spike in-game, then got disconnected along with your whole team and received an abandon sanction, this is something we are currently investigating.

If this is the exact issue that occurred for you, please see our post here for information on this > 
https://discussions.ubisoft.com/topic/129214/server-crashing-and-lag-spikes-experienced-recently-january-2022/

Hello gaulde thanks for your reply.

If the whole lobby didn't disconnect for you, then we will need to troubleshoot this for you personally, as you are experiencing a separate issue to the one under investigation.

Please bear in mind you may have trouble connecting today as we have an ongoing maintenance today, that will last until 10pm UTC time to address a few things, so you may not be able to connect during this time. Please see our Twitter for any updates >