[2021] Ultrawide not working after Crimson Heist update

Originally Posted by Tiafighter
Hello. I came across this thread mentioning the bug and fixes to the 32:9 support for Rainbow Six. I'm currently speaking after the Crimson Heist update and I'm having issues with displaying the game to 32:9. If there is any fix to this please let me know, otherwise I would consider a fix.

Hey Tiafighter, thanks for getting in touch!

Taking into consideration that you are experiencing the same issue since previous update despite it being fixed in the past, can I just double-check whether problem persists both - in main menu and in-game?

Let us know!

Hello, Operators! Our teams are currently aware of this issue and are working towards a solution for this. I appreciate your patience and understanding in the meantime.

Originally Posted by ichimaru
Can confirm

Using the Samsung G9 and after the latest patch 51240x1440 with AUTO results in huge black sidebars

Thanks for letting us know though we're sorry to hear you're affected by this. The team are working on resolving this at the moment.

Originally Posted by JPMartinez-
Soo.... We're almost 2 months into this season, but this problem is still there. How can it be that it is still not fixed, even though it has been fixed multiple times before?

I know 'a small percentage of players uses 32:9', but the way this is handled this time is just astonishing. Can we get a ETA on the fix?

Hey JPMartinez-, thanks for getting in touch there and apologies if this has been taking longer than anticipated.

I can assure you that this matter is being tackled by our team and we should have more information available at a closer time. It would be difficult to give ETA at this moment however as soon as we will have a definite resolution date, details will be posted here, in our official forums, so keep an eye and thank you for your patience in the meantime.