Original Post — Direct link
I just bought the game like three or four days ago, and yesterday I was setting holding my phone and not even on the pc i got a message telling me you are permanently banned for cheating, and i don't know how will this happen and please help me
over 4 years ago - Ubi-Orion - Direct link
Originally Posted by T3_BL7A
I just bought the game like three or four days ago, and yesterday I was setting holding my phone and not even on the pc i got a message telling me you are permanently banned for cheating, and i don't know how will this happen and please help me
Hey there.

We can certainly look into that for you but we cannot discuss this on a public forum. You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you. Thanks.
over 4 years ago - Ubi-Orion - Direct link
Originally Posted by T3_BL7A
I have sent a ticket which you guys haven't replied to it yet, should i get into a live chat or wait for a respond?
Hey there.

We'll get back to you ASAP on that ticket, opening a live chat when the chat is up though certainly won't do any harm.
over 4 years ago - Ubi-Raziel - Direct link
Originally Posted by T3_BL7A
Are you going to reply sir? I need help, no one replied to my email and this is so unfair i want to get unbanned i didnt do anything, i didnt chose to get the virus!
Hey! Sorry for the delay, we are replying as soon as we can.

All ban appeals are investigated individually by support agents and our Rainbow Six Siege team. If your ban appeal has been denied, I'm sorry to say there is nothing we can do to override this decision.
over 4 years ago - Ubi-Karl - Direct link
Originally Posted by Zecsty
Ubisoft support told me my appeal for the ban was denied so I have lost my R6 account and I've spent time and money in and on the game. So now I have no idea wtf to do and I've never felt so cheated out of my money and time. So ******g stupid. Guess I'll stick to some garbage *** fortnite
Hey Zecsty,

I am sorry to hear about this and we will always be happy to look at any ban appeal, however as Ubi-Raziel stated, if your appeal was already denied, regrettably our Support team is unable to assist you any further.