@sarcastic_guy65 Hey! Sorry to hear that you have not heard anything back yet on your support case. I did redact the case number from your reply for your safety as this is a public forum.
I have checked over your case and can see that it is still being looked into, I am afraid at the moment I am unable to provide a time frame for when this will be resolved for you.
Rest assured once there is an update you will be contacted on your support case.
Thank you.
Hey there @ubiplshelpmee. Your appeal to dispute the ban on your account was denied. Please keep in mind that Ubisoft Support has no ability to overturn a ban placed on your account following the denied appeal, and no further review will be made. Any future inquiries into lifting your ban will be met with the same result.
We are not able to share any further details with you concerning your ban in order to maintain the integrity of our internal systems. Ubisoft takes great care in ensuring that its games are fun, fair and friendly throughout. We take a firm stance against violations of the Code of Conduct.
@ubiplshelpmee
Hey there
I can assure you you would not have been permanently banned for no reason. We are however as advised by my colleague above unable to discuss in any further detail the circumstances surrounding your ban so as a result I will be locking this thread.
If you wish to discuss this further with us please reach out to us via a new or existing support case. Thanks.
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