Original Post — Direct link

https://forums.ubisoft.com/showthread.php/2348997-Ultrawide-Support-Broken-Again-for-Operation-North-Star

Reposting to new site forum. See above link for reference.

Ultrawide support is broken yet again. The same letterboxing issue that has been happening since Shadow Legacy has been reintroduced into the game.

Game does not have this issue when running the benchmark, and sometimes adjusting resolution before running the benchmark will force the game into running correctly.

Prior Threads of this Issue:

Shadow Legacy:

https://forums.ubisoft.com/showthrea...rawide-Support

Neon Dawn:

https://www.ubisoft.com/en-us/game/r...notes-addendum
FIXED – Ultrawide ratio (32:9) is no longer supported since Y5S3 release.
Crimson Heist:

https://forums.ubisoft.com/showthrea...-update-Forums

I'll just bump this post when the Y6S3 comes out and include this same thread. Ridiculous.

over 3 years ago - Ubi-TheBerry - Direct link

Hello @daisy_ridley120 ,

Thank you for re-sharing this, although just to make you aware the lower links posted are no longer active.

That aside, the issue regarding Ultra-wide resolutions has already been re-raised to the team for further investigation.

We don't have anything more to share at the moment, but when we have news to share, we'll keep players in the loop here.

Sorry for any inconvenience caused and if there's anything more we can help with, please let us know!

about 3 years ago - Ubi-Viral - Direct link

@daisy_ridley120 Hey! Thank you for your reply. At this time the only information that we are able to share is that the issue is being looked into. Once we have more information to share publicly we will do so.

Thank you for your patience and apologies for the inconvenience.

over 2 years ago - Ubi-SpaceCats - Direct link

Hi there @thefirefrenzy, I understand this is a frustrating issue, and I thank you for the information you've provided. Please know our teams are aware that this issue persists, and are investigating. When there is an update to this issue, it will be posted here on our News & Announcements page, as well as the game's Twitter.

over 2 years ago - Ubi-Viral - Direct link

Thank you both for your reply @frank5312 & @TheFireFrenzy

I have checked and at this time this issue is still being looked into. I am afraid there is no time frame for when this will be resolved.

Rest assured when there is an update we will reach back out.

Thank you.