[2020] Can't find ranked matches

Hey Shmoopey! These steps may help speed things up. If they do not, please reach out to support by creating a ticket with a screenshot of your forwarded ports so we can look into this for you. Thanks!

Originally Posted by FinkaMyAsh12
Today I also spent finding a ranked match for 7 min and I even went for 15 min and still didn't find a match spent a whole hour and still couldn't find a ranked

Hey there.

I'm sorry to hear that. Has this issue persisted after this?

Originally Posted by KillerRino.SDSU
Im having issues solo queuing into the game. I was able to do so before but now i cant

Hey, we can try to help you!

I'd like to start by asking you some questions -

- Are you facing this issue with all game modes? Ranked / Quick Match etc.
- How long have you been experiencing this?
- Have you tried any troubleshooting steps?
- Are you able to eventually connect to a match?

Thank you!