Original Post — Direct link
Hi forums,

Just wanted to find a way to solve my friend's issue. He has R6S the standard edition installed in his game library. However, he does not see the R6S TS game in his library. We have tried closing and re-opening Uplay and even creating a folder in his Uplay games folder called "Tom Clancy's Rainbow Six Siege TS" and still the test server does not pop up in his games library. Right now the test server is up and running for anyone to play but I haven't seen anyone with my friend's problem. The TS is nowhere to be found - not in Expired, Installed or My Games. Please someone could let me know how to fix this.

Thanks,
Cydrox
over 6 years ago - Ubi-Baron - Direct link
Hi Cydrox,

I'd advise getting your friend to contact us himself, as we're not able to assist through a third party. If you can get him to post in this thread, with the account he uses I can take a look at that.

Thank you
over 6 years ago - Ubi-Baron - Direct link
Excellent, thanks for getting back to us.

Can you try re-logging now? You should be able to see it, it may come up under the Free Games.
over 6 years ago - Ubi-Baron - Direct link
Glad to hear it, thanks for the update!
over 5 years ago - Ubi-Shikallum - Direct link
Originally Posted by mylotheboss21
I also have this problem, I own Siege on Xbox and I am using the same Uplay account on my pc yet the test server doesn't appear in my game library.
Hey,

I've just checked and added it to your account
over 5 years ago - Ubi-Ginge - Direct link
Hey TMXBOOM
I have manually added the test server onto your account.
It should be in your library next time you log in to Uplay.
over 5 years ago - Ubi-Redbeard - Direct link
Glad to hear it!
about 5 years ago - Ubi-Woofer - Direct link
Hello everyone!

I have just checked the accounts of every single person i think who commented on this thread since the last response from one of our agents.

YOU HAVE THE TS:
FireToppedShot,Arthursw1, Ranakkl, Artorias.1994, DOGGO112, MAZEVLAD, TheCaller., Hottest_Sailor, Alex.NLFT, OPB_Po, Hiro.cmdR, Mancoe, H4rdM, TanteAnte.ink, oaaalex, Sixcell219, lolicon-main, IllYttruimllI, My-Mom-HatesMe, LojeToje, sabossa

I COULDN'T FIND YOUR ACCOUNTS:
Pepe_TheGod, Cosmo_Kramer_5B, BlackBeltBANdit, RosenRitter.13

For everyone's general knowledge and information, unless the TS is currently online and playable, you will not be able to view it in your Uplay PC library, download it or play it. For many of you, I suspect that the only issue at the time of your posts was actually that the TS itself was not available

Should anyone be having issues with accessing the TS at the moment (as it is currently active, with the Shifting Tides content!) please let us know so that we may investigate further with you. To those whose accounts I could not find - please PM me the currently username and email address of your accounts so that I can confirm the TS is accessible to you!
about 5 years ago - Ubi-Woofer - Direct link
Hey AJCS_RGC-Raven!

I have checked your account, and believe the TS should now be visible to you. Could you please check if you are able to download it?
about 5 years ago - Ubi-Woofer - Direct link
You're very welcome! Glad to help.

If anyone else is facing the same issue, let us know.
almost 5 years ago - Ubi-Swaggins - Direct link
Hey I23vivalalgerie,

I have checked your account and can see that you have the TTS on your account.

@ottoturboman I have added the TTS to your account, it should be in your Uplay PC Client when you login.
almost 5 years ago - Ubi-Redbeard - Direct link
DeadClxwn - I've added the TTS to your account now
almost 5 years ago - Ubi-Redbeard - Direct link
Originally Posted by DeadClxwn
Thank you very much
You're welcome!
over 4 years ago - Ubi-Ginge - Direct link
Hi Operators!

I've gone through each of your accounts separately to make sure you have TTS access
Please note that if the TTS is offline, you will get an "EXPIRED" message when wanting to install and play.

So, here goes...
Pa1N_Chris
SSimonek05
regretleskilla
R.Chicane.ImpX
R00T_M4ST3R
im.monky

I've manually added the TTS onto your accounts. You should now be able to download, install, and play Enjoy!

StalenLikePotat
Cpt.Acoustic

Looking on your accounts, the TTS was already on there.
It's possible that you were trying to install when the server was offline.
You should be able to access now it is online.

Nasty-STD
I couldn't find your account on our system.
Can you set up a case on our support site and let us know the case number here on this thread.

If you have any further issues accessing the TTS, you know where we are!
over 4 years ago - Ubi-Ginge - Direct link
Hey GrnRecruit_RUSH
I've manually added the TTS to your account
You should now have access