[2020] [Connectivity/Multiplayer]Game chat wont work (Xbox one)

Hey there Ringingking73! Sorry to hear your mic isn't working in-game! I appreciate you letting me know the details around the issue you're experiencing, and that you reached out to Microsoft Support! Are you able to hear your teammates? Also, can you specify which troubleshooting steps you've tried? This will help me provide the best action going forward so I don't recommend repeat steps.

Originally Posted by Ringingking73
I can not hear my teammates and they can not hear me. But what's weird is that there's no mic icon to indicate that me and my other teammates are in game chat. The troubleshoot steps I already tried are the "Troubleshoot chat and multiplayer connections on Xbox live".

Originally Posted by Gameplans101
Im actually experienced the same exact issue started 3 or 4 days ago and i dont understand just know this you are not the only one now i know that im not the only one either seems like ever since that last update my game chat has been like how explained oh by the way theres not even any voip settings

Hey, folks!

Sorry to hear that you are encountering this issue. Cany ou confirm which Country you are in please?

Originally Posted by Ringingking73
just wanna make sure your still there, IDK why but it feels like reply's have been taking forever

Thank you for getting back to us Ringingking73!

Please understand that this is not a live support channel and it can take some time for replies. Can I ask what kind of headset you are using on your console?

What are your Xbox settings at for Audio?

Originally Posted by Ringingking73
My headset is a NUBWO U3 3.5MM gaming headset.

And my audio settings are (for Xbox) chat mixer is at do nothing, party chat output is headset, headset format is windows sonic for headset, and Using HDMi or optical audio headset is on.

Is it possible to try another controller and see if the mic works with that?

[QUOTE=Ringingking73;15224495]

Originally Posted by Ubi-Viral
Is it possible to try another controller and see if the mic works with that?[/QUOTE

The controller I have is the only one I have

OK no problem. If you choose the other option instead of Windows Sonic for the headset does the issue still happen?

Hi everyone,

Thank you for helping us investigate this issue, I apologize for any inconvenience this may have caused you.

If you are referring to the voice chat in the game and not text chat, we did disable voice chat on Xbox for now but we have implemented a hot fix on the 4/11/2020 which should now fix this issue.

Please see our post here for our latest update on this - https://twitter.com/Rainbow6Game/sta...69841250918400

Thank you!