Original Post — Direct link
Hi.
Yesterday I completed the two new challenges that were added as to ubiclub the "National Korea independence day" and "India's Independence day".
The two charms that are the reward from completing said challenges are no appearing in my inventory.
I've waited 24 hours already and still nothing. When I originally tried claiming the completed challenges it said "unknown problem as occurred" but the challenge was completed and claimed non the less. Would like some assistance with this please.
over 4 years ago - Ubi-Karl - Direct link
Hey brownman2015,

Thanks for reaching out and I am sorry to hear about the issue you ran into.

So that we could look into it, would you be able to kindly provide us with screenshots showing your completed challenges?
over 4 years ago - Ubi-Orion - Direct link
Originally Posted by juanc427
the amulets that I have won in challenges do not appear in my inventory
Hi there.

Sorry for the delay in getting back to you on this.

Can I ask you to send any screenshots/images you can provide from Ubisoft Club showing that you've completed and claimed the rewards please? Please ensure that your username is displayed.
over 4 years ago - Ubi-Milky - Direct link
Hi there everyone, thanks for contacting us about this and welcome to the forums.

To keep all missing charm requests in one place, please post any further MUTE Protocol missing charm requests here -
https://forums.ubisoft.com/showthrea...rms-Click-here!

Please bear with us as we try to add this onto all players accounts.

Please don't forget, you can also contact us about this through our social media through DM, here as well -

Facebook Support - https://www.facebook.com/UbisoftSupportUK/ or

Twitter Support - https://twitter.com/UbisoftSupport