[2020] Mouse issues

Hi Lomdotzip,

This seems quite bizarre how it only affects your account.

When your friend used your PC, did they sign into your account as well to play the game or did they use their own account on your PC?

I would like to suggest you try two things. First of all can you locate Siege settings file and delete it, it can usually be found here -
\My Documents\My Games\Rainbowsix - Siege\*your Uplay ID number*\Gamesettings.ini

Then test the game afterwards.

Could you then please try disconnecting any third party accounts that you don't really use from you Ubisoft account here -https://account.ubisoft.com/en-GB/login

Then test the game again and get back to us here if the issue still persists? Thank you.

Sounds very strange. Can you just try a full re-installation of the game and Uplay please?

Originally Posted by Lomdotzip
I have already tried that. I have also tried multiple different computers but the problem still occurs.

I'm sorry to hear that.

Would you be able to send your system reports over to us on a support case please? They might shed some light on what might be causing this and will also be useful for us to submit on a report to the Siege team if this is determined to be an issue that hasn't already been reported to us.

You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you.

The reports we'll need from you are:

MSInfo
DxDiag

Thanks!