[2021] store is not dedicated to my country

Originally Posted by banditskaya
Hello, I wanted to buy new ruby skin as it's on sale right now. But when i try to checkout, all it says is "Seems this is not the store dedicated to your country. Not available for purchase due to geographical restrictions. This/these items may be available in your store. Back to your store". I'm from Lithuania. How can I buy the skin?

Hi banditskaya!

Sorry to hear you having issues with purchasing that skin. Could you provide the URL link of the store you are trying to access?

Thanks!

Thanks for confirming that information, you are correct that International Store is recommended for Lithuania. I have checked and there is no restriction for Lithuania and no known issues regarding this.

Please follow the steps in this article. Also make sure you not running any VPN type software.

If the issue persists after that, could you send us a screenshot of the error?

Thanks!

Originally Posted by demigodliek
Still cannot buy anything from lithuania...

Hello, we'll take a look for you.

Can you please confirm if you are receiving the same error as above, or a different error?

Have you tried making the purchase both in-game, and via the Ubisoft Store website?

Are you being connected to the correct Ubisoft Store? It should be the International store, /ie.

Thanks!

Originally Posted by iSonZ_
I am living in guadeloupe and I tried buying Rainbow six siege but I can't because of this error: "this is not the store dedicated to your country" i tried EU and IE and FR and still can't buy anything.Event from the app "Ubisoft Connect"

Hey there,

Sorry to hear you are having trouble purchasing from the store despite trying different locations.

So we can investigate further would it be possible to share with us a screenshot of what you see?

In addition please ensure you are not using any vpn

Many thanks