Original Post — Direct link
the game starts up, but when I am in the queue in multiplayer it loses the connection. Someone knows this error code?
almost 4 years ago - UbiKoreanBBQ - Direct link
Hello all! I am very sorry to hear you continue experiencing the 4-0xfffbe20 error code! I know it must be frustrating.

Patat_Speciaal: Can you let me know if you've tried any troubleshooting yet? And if so, what have you tried?

the_mr_peanut: I checked out the case you submitted on the support portal. Please upload your MSInfo and DXDIAG files so that the team can review them as soon as they can. Here are the instructions for retrieving those files!

Crazy_Juergsi: Your case has been escalated to the game activity team and they are investigating this issue as troubleshooting has been exhausted. I'm terribly sorry about the wait time, but please know that the team is looking into this issue.

MattThePatriot: When you're queuing with others, are you hosting each time, or is someone else the lead? Can you let me know when you started experiencing this error message?
almost 4 years ago - Ubi-Viral - Direct link
Originally Posted by MattThePatriot
It has happened when i que with people or by myself or if i join them.. i am the only that gets the code and only one that gets kicked.. i uninstalled and reinstalled and it fixed it for a day...tried port forwarding and made it worst
Would you please send us an image of your port forwarding? You can contact us via a private message on our social media channels here:

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Alternatively, you can reach out to us via a support ticket HERE or a live chat HERE.

Thank you.
almost 4 years ago - Ubi-Milky - Direct link
Hi everyone, thanks for getting in touch about this error code.

We are still investigating all 4-0 error codes at the moment and trying to find out the cause as we are still unsure.

If you have tried all of the troubleshooting given by players above, please make sure to post in the thread and answer the questions for our QA team as we gather new reports for them - https://forums.ubisoft.com/showthrea...EASE-POST-HERE!

Please try to be as accurate as possible with the date and time.