[2020] [Ubisoft Store]Can't buy R6 Credits.

Hello iPinkSperk.exe, sorry to hear about your inability to purchase credits at the moment.

Do you know what region you have your Steam profile set to? Do you know what regional game version you have and what currency are you trying to buy the credits with please?

Sometimes after a few failed purchase attempts, this can put a temporary lock on your funds when trying to make the purchase as it can be flagged as suspicious activity. Have you tried in multiple succession on the same day to purchase credits like this?

Originally Posted by iPinkSperk.exe
Hi, my steam profile region is set to USD. I am playing in SEA servers, whenever I purchase my credits, it will prompt me to change store from SGD to USD which then I would be able to purchase the credits. However this time round, I was not able to purchase credits, and yes, I have tried to purchase multiple times without any succession in a day. I have not been trying for a few days now. Sorry for the late reply

Hey there,

As your currency is set to USD, do you mean to say your Steam profile region is set to the US?

As having this mismatch your real location, may cause issues.

Thanks for your response iPinkSperk.exe!

In order to resolve this, if you haven't already, please make sure you have Steam Overlay enabled (https://support.steampowered.com/kb_...9394-yofv-0014) and this should resolve your issue.

Please also disable any VPN on your device.

If the issue persists, please contact Valve for further assistance, as there may be an issue with your Steam overlay.

Should you have any questions, let us know!