about 3 years ago - Ubi-Milky - Direct link
Thank you for that information justgry.

I have added this to our report as we have not seen this particular error code reported to us for some time. Thank you for trying the troubleshooting and port forwarding, I am sorry to see this did not resolve the issue for you though, I would also like to say thank you for adding in that information at the end about the update version, this may prove quite useful too.

Would you be able to uninstall and completely reinstall the game on your PS5 for me? We were advised that this may actually solve the 2-0x0000D013 error code issue for you as you may have the wrong update version at the moment and a reinstall may fix this.
about 3 years ago - Ubi-Karl - Direct link
Originally Posted by justgry
I have uninstalled the game and remove save data.
And I tried reinstalling, but the error still showed up...
Hey justgry, thanks for your response there and apologies about the delay in getting back to you.

We appreciate you providing us with the update and we will continue the on-going investigation on this.

As soon as we will have any further information, details will be posted here, in our official forums, so keep an eye and apologies about the inconvenience in the meantime.

Originally Posted by justgry
I posted about this issue on R6FIX.

If anyone is encountering the error code: 2-0X0000D013 on PS5, please post the phenomenon on the following page.


https://r6fix.ubi.com/live-server/LI...inbowSixSiege/
Hey justgry, thanks for sharing this!

Players are more than welcome to add information in R6Fix page however previously mentioned answers to Ubi-Milky questions would also greatly aid our development team in further review.
about 3 years ago - Ubi-TheBerry - Direct link
Originally Posted by justgry
Hi, Ubi-Karil. Thanks for the reply.

I thought I had answered Ubi-Milkyas follows.
" I have uninstalled the game and remove save data.
And I tried reinstalling, but the error still showed up..."

I updated to ver. 1.000.006 yesterday, and now 2-0X0000D013 no longer appears, and I can play multiplayer successfully!
Thank you for fixing it!
Hey justgry,

Thank you very much for getting back to us and confirming you're back up and running!

If there's anything else we can help with, please let us know!