[2020] [Connectivity/Multiplayer]Unable to connect to rainbow six siege servers

Original Post — Direct link

So since 2 hours i have been having issues connecting to r6 servers. i succeeded once, but when i got invited by a friend it keeps loading unneccessarily long.

As for any concerns regarding my stable connection i usually have in r6: i have never any issues regarding connection and usually when i play rainbow six siege my ping is between 20 to 30. however i have also looked into my firewall to maybe check for any problems with siege but nope. nothing.

over 3 years ago - Ubi-Karl - Direct link

Hey ActuallySinan,

Thanks for reaching out to us and I am sorry to hear about the issue you ran into.

I've looked up and can see that game servers are running as intended and there hasn't been any outages around the time of your contact, so could you kindly clarify the following:

1. Which game server are you connecting to?
2. What error message do you receive when prevented from connecting?

Let us know and we will get back to you as soon as possible!

over 3 years ago - Ubi-WheelyDuck - Direct link

Originally Posted by Krizu.ecksdee
Adding to this.
Connectivity issues to Uplay as well as the actual game after a successful login to Uplay.
Platform PC
Server WEU
Uplay error message: Connection lost (after minutes of trying to login)

That's an ongoing issue since at least yesterday.

Edit: Now getting the infamous [8-0x00000054] error code when trying to connect to Ubisoft servers

Originally Posted by ActuallySinan
1. I am trying to connect to the west EU servers

2. i do not get any error messages

it just takes insanely long to load into anything, terrorist hunt, casual, and i did succeed in playing 2 multiplayer games, it just takes really long (7 minutes if im lucky) to load, i dont even get an error message like you have mentioned which would have helped atleast. during the two matches i have played i had a stable ping of 30 and no issues during a match.

and when i finish a match there is no renown gained either.

Hey guys,

Really sorry to hear that you are encountering this issue.

I would suggest trying these troubleshooting steps to ensure your network is configured for the game

With regards to renown gained after a match we are aware of there currently being a delay, please see this link for more information

Any trouble just let us know

over 3 years ago - Ubi-WheelyDuck - Direct link

Hey guys,

It is great to hear that this is now resolved for you.

If ever we can help in the future please let us know as we will be more than happy to help

over 3 years ago - UBI-Froggard - Direct link

Originally Posted by savaugeBDKK
I’m playing Xbox and I’m having the same problem, cause it’s making me load for an unnecessarily long time, and then it brings me to offline mode, and says connecting, but never connects.

Hey,

Please post something in the Xbox forums, or look for a similar post to comment on in the Xbox forum. We want to try and keep the forums tidy and not hijack someones thread with different kinds of troubleshooting.

You create a support ticket / live chat for this here or you can also private message us on Twitter or Facebook if you prefer, and we can link that chat into a support ticket.

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