about 3 years ago - Ubi-Karl - Direct link
Originally Posted by MaxP0wer_
With the last patch of March 25th seems solved to me. I've played 3 times with no problem.
Hey MaxP0wer_, thank you for providing us with update and I'm glad to hear this .

Hope you enjoy your game-time and should you have any queries in the future, do not hesitate and drop us a message at any time!
almost 3 years ago - Ubi-Mercury - Direct link
I'm sorry to hear you both are continuing to experience this display issue. Please give this troubleshooting guide a try, and let me know if this issue persists.
over 2 years ago - Ubi-Karl - Direct link
Originally Posted by SHIFTFACED125
I see the latest Y6S2.2 patch just released. I still continue to have this same issue and been playing through, but is there a plan to have this issue fixed? It happens every time a new season is started
Hey there, thanks for the update and apologies about the delayed response from our team.

I have reviewed your account and can see that you have created ticket in the past regarding this specific issue, therefore I have now re-opened it for you, so when you have a chance, visit our support website, login to your account and under 'My cases', you will see ticket 14904392.

Can you open it and provide us with your MsInfo and DxDiag files? To do this, please refer steps outlined in the following article.

Once provided, our team will be able to review these and we will then take it from there.

Should you have any questions in the meantime, let us know!
over 2 years ago - Ubi-Orion - Direct link
Originally Posted by SHIFTFACED125
the Ticket has been updated with the information you requested.
Excellent thanks. We'll get back to you on that case as soon as possible.