Original Post — Direct link

Hello. I'm a returning player, I have played quite a bit in the past, and now that I have free time I want to come back and play some more after a long time that I didn't play.
But I have a Connectivity issue called "Synchronisation failed "I failed to synchronize data for cross-platform. Please try again. And it keeps repeating every few seconds and I'm "offline" in the game can't play can't do anything. Please help.
Thank you.

almost 2 years ago - Ubi-Cintre - Direct link

Hey @SkullScout, thanks for contacting us.

I'm sorry to hear that you're encountering a Synchronization failure when trying to play Rainbow Six Siege.

Could you tell us if the issue is persisting on your side, please ?

almost 2 years ago - Ubi-Havoc - Direct link

Hey there @Fade_Is_Goated @spacierRabbit40 thanks for reaching out, sorry to hear about this error showing. This is an issue that has been reported to our teams who are currently investigating. In the meantime we recommend making sure that any profiles you may play on are fully linked to your account on the Account Management website. I understand that you may not play on any extra platforms so if there are no profiles needed to be linked to your account please keep an eye out on our News & Announcements for updates on this error.

almost 2 years ago - Ubi-Perseids - Direct link

@MrSaip Hi there! Welcome to Discussions! I'm sorry that you are also seeing this error. As mentioned above, this is an issue the team is aware of and they are currently investigating. Any future updates will be published within the News & Announcements forum via patch notes, so please keep an eye out for these.

almost 2 years ago - Ubi-Havoc - Direct link

Hi @Cav_Mist thanks for sharing your report. Our development team is still investigating into this issue and I appreciate your patience. Please let us know if you have any questions.