about 3 years ago - Ubi-Milky - Direct link
Hello BurstPanther, thank you for getting in touch with us about this.

Any kind of cheaters in the game is a concern to us and we will ban these players if caught with substantial evidence provided.

To quote directly from our new Code of Conduct -
Anything aimed at gaining an unfair advantage disrupts the balance of our games and is damaging to our communities.
We advise players to use the 'Report A Player' tool in game to report these types of players.

When you use this tool in the game, it automatically tells us the date, time and players name, so we have all the evidence we need for our security team to review. When the player is then investigated, if it is discovered that they were in fact cheating, they will be permanently be banned from the game.
about 3 years ago - Ubi-Milky - Direct link
We can use clip to investigate further, if it was clear which player was using a MnK on console.

What we need to know exactly if you were to report any cheater to us, would be the following -

- Game you were playing and what platform?
- Exact time and date of match if possible
- What was the cheater doing?
- Suspected cheater names / where they playing in a clan / Screenshot of Scoreboard
- Any video clips of the match / cheating in question
- Your Ubisoft ID

Once you can provide us with all of this information we will be happy to pass this onto our security team.
You can contact us through the following channels about this through a private message -

Ubisoft Support Website - https://support.ubisoft.com/en-gb/Cases/New
Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/
almost 3 years ago - Ubi-Raziel - Direct link
Hello everyone!

As stated above we are looking into this topic as we understand it is very important. However, that is all the information we have at this time.

The following blog post will be updated once we reach the next milestone.

All the best!
almost 3 years ago - Ubi-TheBerry - Direct link
Hey there guys!

As above, we are aware of those utilizing mouse and keyboard and similar adapters on console to gain an advantage and this situation is still being monitored and investigations ongoing to deliver a solution, however we do not have any further information available at this time to share regarding this.

As for reports, we have anti-cheat facilities in place and reports sent to us are forwarded on for review, however I'm afraid from that point on, we cannot then disclose the outcome of any of these reports as part of our privacy policy.

That said, we do still very much welcome player reports of those found to be breaching the Code of Conduct in our ongoing quest to maintain a safe and equal playing field for all.

Thank you for your understanding and if there's anything further we can help with at all, please let us know!