Original Post — Direct link
Basically title. I go through the process of buying R6 credits, the pop-up says redirecting to Steam, the pop-up disappears, but the steam overlay doesn't come up. The steam overlay is enabled and I can bring the overlay up manually, the issue is that Siege won't bring the overlay up, thus not allowing me to purchase the credits.
about 4 years ago - Ubi-Ginge - Direct link
Hi CornOnTheJayCob!

Do you have the overlay enabled for Rainbow Six Siege, or just in general?
- Go to Steam > Settings > In-Game tab.
- Make sure "Enable Steam Overlay while in-game" is ticked.
- Go to your Steam Library.
- Right click on the game and select Properties.
- In the General tab, make sure "Enable Steam Overlay while in-game" is ticked.

You may also need to clear your browser cache in Steam. To do this:
- Navigate to Steam > Settings
- In the Settings Menu find "Web Browser"
- "Delete browser cache" > OK

If you still encounter issues after trying these steps, please let us know.
over 3 years ago - Ubi-Viral - Direct link
Originally Posted by Tyblean404
This didn’t work whatsoever for me. Please tell me you guys have a solution for this because it’s irritating
Hey, Tyblean404!

Sorry to hear that these steps did not work for you. Can we ask you to also try the following:

Run Steam as Admin:

Right-click on the Steam icon on your desktop
or Navigate to your Steam folder and right-click Steam.exe
Select Properties
Click on the Compatibility tab
Check Run This Program As An Administrator
Click the Apply button
Click the OK button

Run Ubisoft Connect as Admin:

https://support.ubisoft.com/en-gb/Article/000060505

Please let us know if this does not work.

Thank you.
about 3 years ago - Ubi-Milky - Direct link
Hello Oeuf.au.Peanut. thanks for posting.

First of all can you please make sure that you or your friend who has this issue, has their Steam country location matches the place that you currently live as this may prevent you from purchasing credits.

You can change update your Steam Store country here - https://store.steampowered.com/account/

As your overlay is continuing to close for you, would you be able to follow all of the advanced troubleshooting steps in this Steam guide to prevent the overlay from behaving this way - https://support.steampowered.com/kb_...-YOFV-0014&l=/