[2022] Graphics Settings Keep Resetting

Hey @Poo_Blues17 and welcome to the Ubisoft Discussions!

I understand that the graphics settings for Rainbow Six: Siege reset every time you launch the game. After looking into this, this issue might be caused by the fact that the "GameSettings.ini" file is set to read-only. This would mean that any changes made in the game cannot be applied to your Settings file. The game's settings file is located in - Documents\My Games\[Ubisoft ID].

Hey again @Poo_Blues17!

I'm sorry to hear that changing the Game Settings file didn't work for you. Please be assured that this situation has been forwarded to the dedicated team, who is currently looking into it!

@Poo_Blues17 Those system files could help the investigation of this issue! If you can send them to us, you'll need to contact my colleagues over at the Ubisoft Support. Here are the links you can use to contact them privately on whichever platform you prefer:

- Ubisoft Support website: https://support.ubisoft.com/en-gb/Cases/new
- Twitter: https://twitter.com/UbisoftSupport
- Facebook: https://www.facebook.com/UbisoftSupport/

Hey there @SakuraWind , thanks for reaching out. I understand you've had this same issue of your graphics settings to reset when you join a match, which is very unusual indeed!

This is often caused by access rights, meaning that the game doesn't have the right level of access to properly change the settings files (even when they are not set to read only). Can you check our troubleshooting guide for me? In particular from the guide, please make sure you are running the game with administrator rights, you've verified the game files, you've got your Windows install fully updated, and you don't have any background programs which could interfere with the game (particularly firewalls or antiviruses).

If the issue then persists, let me know, and I'll have some further guidance for you to try

Hello also to @Poo_Blues17 , thanks for coming back to us about this. Sorry you'd had trouble getting in touch with support Our email support tickets are only available for specific categories at the moment, which does not include technical issues, so I'd recommend starting a live chat - our agents on our chat service will be able to accept those files from you. You can also get in touch via our social channels at the links below, if you'd prefer.

Send a Twitter DM to Ubisoft Support
Send a Facebook PM to Ubisoft Support

That said, please make sure to also follow the advice I'd shared above with the troubleshooting guide - you may find that will solve the issue. Let me know if it does

Hey @SakuraWind ,

Thanks for getting back to us.

So just to clarify - if you use a Preset in the Main Menu, it's still applied once a match is launched?

And when changing your graphics again while in the match, it works this time?

And did you complete all of the steps listed by @Ubi-Thrupney, including those from our troubleshooting guide and verifying the game's files?