Original Post — Direct link
i specifically downloaded uplay to get r6 on my pc and what ever else I came across that seemed fun so far i just have seige and the test server. now in the installed section it showed they were installed but their icon showed up in a darker shade than usual and i try clicking on them to play them and it didn't work they also don't show up in the my games section and when i try to play them threw there desktop shortcuts i need a key BUT THEY DON'T SHOW UP IN THE MY GAMES SECTION SO I CANT GET A KEY FOR THEM AND WHEN YOU TRY AND GRAB A KEY THROUGH ACCOUNT INFO THEY DON'T SHOW UP THERE EITHER SO WHAT AM I SUPPOSED TO DO?!?!?!?!
almost 4 years ago - Ubi-WheelyDuck - Direct link
Originally Posted by HelloMyNameIsAK
i specifically downloaded uplay to get r6 on my pc and what ever else I came across that seemed fun so far i just have seige and the test server. now in the installed section it showed they were installed but their icon showed up in a darker shade than usual and i try clicking on them to play them and it didn't work they also don't show up in the my games section and when i try to play them threw there desktop shortcuts i need a key BUT THEY DON'T SHOW UP IN THE MY GAMES SECTION SO I CANT GET A KEY FOR THEM AND WHEN YOU TRY AND GRAB A KEY THROUGH ACCOUNT INFO THEY DON'T SHOW UP THERE EITHER SO WHAT AM I SUPPOSED TO DO?!?!?!?!
Hey HelloMyNameIsAK,

Sorry to hear you are having trouble getting your game to launch.

From what you have advised it sounds like siege is not on this account. Have you ever had another Ubisoft account on your device where the game may be linked to?

If you go to the following file location - C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache\ownership

Here if you see more than 1 file then there has definitely been another account on that device and we can use this to help you identify the other account and look for Siege