Rainbow Six Siege

Rainbow Six Siege Dev Tracker




22 Aug

Comment
    Ubi_Pitchou on Steam Forums - Thread - Direct
Hi 3Roscoe,

I'll move this to the English general forum :)

- Ubisoft Support
Comment
    UbiTrenchcoat on Steam Forums - Thread - Direct
Ich hab das Mal in den allgemeinen Bereich verschoben, da daas nicht wirklich unter technische Hilfe fällt.

-Ubisoft Support
Comment
    UbiRedbeard on Steam Forums - Thread - Direct
Glad to see you managed to resolve this after updating your driverS!

- Ubisoft Support
Comment
    UbiRedbeard on Steam Forums - Thread - Direct
Originally posted by Ice:
Originally posted by RedSkorpion: Did you try starting it from uplay itself, it always takes quite a while for me aswell when i start it from steam. Open up your task manager to look for the task maybe its bugged out.
I cant launch it from uplay

Have you tried the troubleshooting steps provided?

- Ubisoft Support
Comment
    UbiRedbeard on Steam Forums - Thread - Direct
Hi,

Can you please try the connectivity troubleshooting steps in the FAQ
here[support.ubi.com].

If this does not resolve your issue, can you please create a case on the support website[support.ubi.com] with images of the ports forwarded so we can look into this for you?

Thanks.

Ubisoft Support
Comment
    UbiRedbeard on Steam Forums - Thread - Direct
Hey folks,

We have no information on a release date at present, however, I recommend keeping an eye on our official channels for more information, when it's available.

- Ubisoft Support
Comment
    Ubi_Spud on Steam Forums - Thread - Direct
Hey Sahil_Firoz_090, thanks for getting in touch!

I'm sorry that the game keeps freezing. This is not a very common issue. Please try verifying the games files:

1. Restart your computer and launch Steam
2. From the Library section, right-click on the game and select Properties from the menu.
3. Select the Local files tab and click the Verify integrity of game files... button.
4. Steam will verify the game's files - this process may take several minutes.

Also, please try temporarily disabling background applications:

1. Close all open programs and reboot your PC.
2. Press the Windows and R keys simultaneously.
3. Type msconfig into the box and press Enter.
4. Choose Selective startup.
5. Uncheck Load startup items.
6. Reboot your system.

Test the game, and let me know if this works.

- Ubisoft Support

21 Aug

Comment
    UbiRedbeard on Steam Forums - Thread - Direct
Hey,

As Apple said, this sounds like a windows issue.

Please let us know if this issue is resolved with an update.

- Ubisoft Support
Comment
    UbiRedbeard on Steam Forums - Thread - Direct
Hey there,

Please make sure you are running Steam, Rainbow Six Siege and the Uplay client with administrator rights.[support.ubi.com]

If this does not resolve your issue, please try reinstalling the game.

If you continue to experience issues after this, can you please create a case on the support website[support.ubi.com]

Thanks.

- Ubisoft Support
Comment
    UbiRedbeard on Steam Forums - Thread - Direct
Hey,

Do you receive an error message at all?

- Ubisoft Support

20 Aug