My alt got back in. Aside from some disorganized clutter in bank (some place holders missing), everything was pretty much as I left it. Or as close as I can remember.
Still locked on on main though. So its a bitter sweet day.
edit I can log into the website and my main account does show up on runemetrics now.
edit2 I just got an email stating that my account was recovered, but I still can't log in on my main.
What's the RSN of your main? We can look into that if you got the email - we did resolve this earlier.