Runescape

Runescape Dev Tracker




08 Apr

Comment

Originally posted by myredditRSaccount

My alt got back in. Aside from some disorganized clutter in bank (some place holders missing), everything was pretty much as I left it. Or as close as I can remember.

Still locked on on main though. So its a bitter sweet day.

edit I can log into the website and my main account does show up on runemetrics now.

edit2 I just got an email stating that my account was recovered, but I still can't log in on my main.

What's the RSN of your main? We can look into that if you got the email - we did resolve this earlier.

Comment

Originally posted by teppotulppu

Got unlocked today and for whatever reason when I use bond to upgade my runemetrics, it uses it and says to lobby for effect. Nothing happens tho with lobbying. Spend two bonds on this, sad.

Definitely reach out to Aftercare on that one and we'll get those back to you. Include details of the bug as well if you could as this may impact others! https://support.runescape.com/hc/en-gb/articles/360019042757

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PSA: Anyone returned to game today has been given all the new 2021 Spring Festival unique unlocks for free given it's late into the event. This is in place of tokens and will also apply to any of you getting in tomorrow.

(Note: The Butterfly Outfit is not included in this).

Comment

Originally posted by kabooms31

I still can’t login yet I got the email saying my account is restored.

Edit: took quite a few attempts but was able to at least get to the lobby.

We should have fixed this for you now!

Comment

Originally posted by savethesunfirex

Unfortunately the aftercare webpage is non functional for me so i will post here. My account seems fine for the most part there are some notable thing missing at least that i can recall as it was stuff i was working on prior to being kicked and locked out.

Items:

3mil Gp (Had around 12mil or so total prior to reset)

Orcarium armor set

orcarium 2h melee weapon

necronium armor set

unknown amount of decorated mining urns

about 7-9k Soft clay (was making the urns above)

about 2k protean planks

around 3.5k protean hides

13 or so training dummy boxes

misc herbs of an undetermined amount

misc divination items

Progress:

Mining and prayer seem to be lower that it was before i got kicked.

Seem to be missing bonus exp in a number of skills most notably attack, defense and crafting. Possibly more but those are the only three i can recall with absolute certainty.

Cha...

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We won't be able to help you here. Please do submit this as a ticket - give it a bit as it sometimes errors out under load.

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Originally posted by zoroarrkk

u/jagexhooli Can I still play even though I'm submitting a ticket for aftercare about the quest? Or will I need to wait until they've fixed it?

Yeah you should be fine. That's an odd bug too, so I'm sure the team will jump on it. Thanks for submitting the ticket.

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Originally posted by SubstantialBand4343

you didnt restore my acocunt, you just gave me a saved file from 8th of feb

you clearly have no idea what you're doing, give it up... not playing again

f**k ur shit company morals

This shouldn't be the case - could you drop your RSN here? We can look into this immediately.

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PSA: I've just been informed The Returned Gifts are running behind on Wave 6. Should be sorted soon, but this may be why some of you haven't got your pack yet. We'll let you know once this has completed.

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Originally posted by No-Body-9807

Omg finally i got my account back, thanks jagex, but i only have 16 days of membership left, where is my 2 months of free membership ???

These should be with you within the next 24 hours.

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Originally posted by [deleted]

[deleted]

Thanks for providing the RSN. I'll ask the team on this, weird one. Have you tried logging in and out first?

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Hello everyone,

Wave 6 has now been released, marking our last wave of the day. Please check your emails for notification within the hour, but as always, we recommend attempting to log in just in case. This brings us up to ~88% of all accounts now returned.

Our next wave will take place on Friday, and with our current projections, we expect this to bring us to almost all accounts having been restored (> 99%).

If anything is out of sorts, please remember Aftercare is here to help. You can submit a ticket here:Β https://support.runescape.com/hc/en-gb/articles/360018668777

Note: If you are mi...

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Comment

Originally posted by Skunkmanfunk

I'm back but didn't receive the returners title or comp box? is there anywhere I could send off a ticket to let you guys know? I think because my invent was full upon returning I just didn't have space for it i dunno tho

rns : Skunkmanfunk

Hey, try relogging with some inventory space free and this should hopefully fix it. Let me know if you're still having issues after.

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Originally posted by DeadBabyPowerade

Missing my GE Offers, there goes my max cash stack I guess

Submit a ticket through Aftercare - we should be able to help you out: https://support.runescape.com/hc/en-gb/articles/360018668777

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PSA: If you are logging in and not finding your Returned Package, please log out with inventory space and log back in. This seems to resolve the issue.