Second Extinction Dev Tracker

Originally posted by zerrierslizer0: i've just read through all of the trubleshoot's on the page you linked and i would send a crash report without hesitation IF i had one. the game doesnt create one for me and i have no idea why. as i mentioned in the main post, the crash reporting popup after game crash also crashes when i hit "send report" or whatever it said. i have looked through the files time and time again after posting as well as before to find the crash dump files, but nada. there is nothing. and it kinda scares me tbh. i'll keep from playing the game for a little while and try and cold restart my PC. clean reboot it for a more stable performance so that it may give results either without crashing or atleast give me a crash report. ...

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Hello,

It sounds like a bug. Please report it if you can, here: https://support.secondextinctiongame.com/hc/en-gb/articles/360017249719-Report-a-bug.

Hello,

What FPS are you currently getting in the game?
What graphics presets do you have enabled now?
Are you using v-sync? If so, it will likely hurt your FPS.

Originally posted by zerrierslizer0:

Originally posted by Drennon: Hello,

Please refer to the troubleshooting guide as to how to deal with crashes here: https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load.

If nothing helps, then please refer to st...

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Hello,

This is something that's been discussed internally and we're looking for the best way to handle it. There have been different suggestions brought up, but if anybody has additional ones, please don't hesitate to let us know.

Originally posted by Devil:

Originally posted by Drennon: Hello,

Have you tried to pair it via steam? Is it working for other games? If you need additional help, please don't hesitate to let me know.

Yeah it's paired through steam, works for all my other games i play, thanks for replying.

Originally posted by ...

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Hey,

I'm sorry to hear that you're experiencing this issue. Please refer to this support article https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load

Hey,

If you are experiencing bugs with drops, please fill out a bug report and contact me. I'd like to discuss it further in-depth. Contact me here: https://support.secondextinctiongame.com/hc/en-gb/articles/360017249719-Report-a-bug

Hello,

Could you please share if you are getting disconnected back to lobby or full game is crashing? Are you receiving any error messages?

Hello,

Please refer to the troubleshooting guide as to how to deal with crashes here: https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load.

If nothing helps, then please refer to step 5 and contact us.

Hi Extinction Elites,
Below you will find a list of the top issues we are aware of and working on in Second Extinction. Please continue to report the bugs and issues you encounter via [email protected]. It’s greatly appreciated and helps us out in making the game better.

ABILITIES & PERKS - The 'Split Warhead' weapon perk is inconsistent with its description
- Artillery Cannon does no damage when equipping the perk "Direct Impact"
- The 'Sluggish' weapon perk is inconsistent with its description
- The 'High Velocity Rounds' perk does not affect the Assault rifle

AUDIO - Several audio issues regarding dialogue overlapping and sound effects
- Sometimes sounds can get broken

CONTRACTS - Sometimes the kills are not credited for contracts when using the Slug shot modifier (Assault rifle)
- Trigger Happy contract sometimes works only if the player completes it wi... Read more

Originally posted by Plumpman: I checked in that folder and my settings.json is definitely created. I haven't tried changing the preset since the latest patch. I'll give it a shot to follow up

Hello,

Please let me know what happens. Feel free to contact me at the support page.

Originally posted by Saturn Return: I can see why it is happening though.

Once you reach the server room and trigger the server lockdown timer - that timer is counting down whether you are alive or not and once it reaches 0 it triggers the objective to leave the Black Site facility.

Now if you die at any point before you trigger the server lockdown timer you can respawn outside the facility and make your way inside again. No problem there.

But if you die during the countdown or after, before completing the objective of leaving the facility, you are stuck in the respawn screen and forced to go back to the main menu. Losing all progress for that mission/session in the process.

It sort of makes sense in a wa...

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Hello,

Could you please contact me at https://support.secondextinctiongame.com/hc/en-gb?

I would like to troubleshoot this further.

Hey,

I'm glad that it was resolved for you! If I was that support guy, then you're welcome as well!

Have fun blasting some dinos. :D

Hello,

I'm sorry to greet you with bad news, but unfortunately that promotion was only available the first week of the game's launch.

Hey,

Thank you very much for reporting this bug. Could you please contact us at https://support.secondextinctiongame.com/hc/en-gb?

I would really like to know more about it.

Hey,

Can everybody who's experiencing problems please answer a few questions?

1. Are you trying to find random players?
2. Are you getting any error messages?
3. Are you able to invite your friends?
4. Are you able to join your friend's games?
5. How long has this been active for you?
6. Was it working before or has always been problematic?

Hey,

You need an active internet connection to play this game. Hope that answers your question.

Hello,

I'm sorry, but 32:9 monitors aren't currently supported. We added functionality for 21:9 monitors in the last game update.