Second Extinction Dev Tracker

Hello,

If you're still having this issue, please create a bug report. https://support.secondextinctiongame.com/hc/en-gb/articles/360017249719-Report-a-bug

Hello,

Could you please try closing the game and reloading it a few times to see if it works? If not, please refer to our support guide - https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load

Hey,

If you continue to experience this bug, could you please report it to us via a bug report? It's the easiest way to let the devs know what's going on. Support page for reporting a bug - https://support.secondextinctiongame.com/hc/en-gb/articles/360017249719-Report-a-bug

Hello,

Thank you for taking the effort to let us know about bugs you find in the game. We have setup a support guide to let players reach out to us directly for one on one communication regarding bugs. Please refer to it here - https://support.secondextinctiongame.com/hc/en-gb/articles/360017249719-Report-a-bug

Hi! Yes, we do have matchmaking. We also have LFG (looking for group) channels on our official discord server discord.gg/secondextinction where you can find people to play with and have the option to talk over voice chat when playing.

Hi Extinction Elites,

We’ve been notified that many of you are experiencing crashes related to claiming contract rewards. For many of you, the issue is that you can claim a contract reward more than once, but the game crashes when doing so.

For now, the solution is that even if it’s tempting to do, you should avoid claiming a contract more than once. If you clicked claim on a contract but it’s still available to be claimed, switching to another tab in the menu should remove it from the list.

If the workaround is not working for you or you’re experiencing other issues or crashes please let us know by creating a ticket here: support.secondextinctiongame.com

Thank you for helping out and reporting issues. You’re the real MVP’s.

- The Second Extinction Team

Hello,

Please take a look at our support guide on how to resolve crashes - https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load

Hey everybody,

Let's try to keep this discussion peaceful. You're more than welcome to share your opinion about the game to anybody curious about buying it, but please refrain from insulting each other.

Originally posted by ๖ۣۜFenris: This still exist, I have the same problem actualy.

Edit: The game can create and save in a folder who has a accent in the name ? I have the folder but I don't have .json files in it.

Hello,

Please create a support ticket. I'll be happy to help you out. https://support.secondextinctiongame.com/hc/en-gb/articles/360017249719-Report-a-bug

Originally posted by CosmoRex: is anyone having crash problems??

Hello,

If you have crash problems, please check out our support guide - https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load

Hey everybody,

Can you please contact us via support? I'll be happy to assist you on one. When there's a solution found for your problem, can share it here. :)

Contact us for support at - https://support.secondextinctiongame.com/hc/en-gb/articles/360017249719-Report-a-bug

Originally posted by .throzeN!`4f:

Originally posted by Drennon: Hello,

If you think there's a bug with the grenade launcher, could you please create a bug report for it? Ideally with a video so I can visually see what's happening.

If you have some of the perks unlocked for the Grenade Launcher, it would be good to know which ones, as well.

To create a bug report, please go here - ...

Read more

Hello,

The development team is constantly looking into issues with crashes and the game not running. If you haven't gotten a response back from support yet, please feel free to send another one in the same email / ticket.

Hello,

This sounds like a bug. I'll be happy to communicate to the devs about your particular situation. Could you please create a bug report? https://support.secondextinctiongame.com/hc/en-gb/articles/360017249719-Report-a-bug

Hello,

As others have said, 21:9 and 16:9 support is functional.

Hello,

This sounds like a bug. Could you please send a picture or video with a description of what's going on?

Please refer to this support article to do so - https://support.secondextinctiongame.com/hc/en-gb/articles/360017249719-Report-a-bug

Hello,

If you think there's a bug with the grenade launcher, could you please create a bug report for it? Ideally with a video so I can visually see what's happening.

If you have some of the perks unlocked for the Grenade Launcher, it would be good to know which ones, as well.

To create a bug report, please go here - https://support.secondextinctiongame.com/hc/en-gb/articles/360017249719-Report-a-bug

Hello,

If you are getting a crash or error message when launching the game, then please refer to support guide - https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load

If your game is showing as "running...", but it never launches, then please contact us directly at support by submitting a new request at support.secondextinctiongame.com

Hello,

If you are getting a crash or error message when launching the game, then please refer to support guide - https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load

If your game is showing as "running...", but it never launches, then please contact us directly at support by submitting a new request at support.secondextinctiongame.com

Hello,

There is a new game update coming out tomorrow that we hope will resolve this issue. If for some reason it doesn't, though, then please use the link provided by Jf3000 to contact technical support. I'll be happy to assist you one on one.