[2021] Missing quests from completed quests list

@bielik01 Thanks for reporting this, I will forward it on to the Assassin's Creed Valhalla team.

@bielik01 Thanks for reporting this, I will forward it on to the Assassin's Creed Valhalla team.

Hello again @bielik01, at the moment this issue has been brought up to us by other players and can seem to affect any quest in the log. It is currently still under investigation by our QA team.

However as far as I can see, examples of this were given from the games overlay itself. Does the game overlay show you the same quests as uncompleted?

What app are you currently using to track this in the image above?

Hello again @bielik01, at the moment this issue has been brought up to us by other players and can seem to affect any quest in the log. It is currently still under investigation by our QA team.

However as far as I can see, examples of this were given from the games overlay itself. Does the game overlay show you the same quests as uncompleted?

What app are you currently using to track this in the image above?

Ah thank you for clarifying.

So when it comes to third party apps that are not developed by Ubisoft ourselves, we can not troubleshoot or advise if there is an issue with said app, in this case, the tracking of quests in the app.

We do have our own Ubisoft Connect app you can download, but at the moment specific quests are not logged specifically, instead certain other game progress is such as collectibles, achievements that require story arc completion and overall side quest completion are tracked instead-
Ubisoft Connect App for Android - https://play.google.com/store/apps/details?id=com.ubisoft.uplay

In any case, thank you for this suggestion. As this is not something the player support section can help with, I will move your post to our General Discussion area as it is more of a Feedback and Content Suggestions type of post, thank you.

Ah thank you for clarifying.

So when it comes to third party apps that are not developed by Ubisoft ourselves, we can not troubleshoot or advise if there is an issue with said app, in this case, the tracking of quests in the app.

We do have our own Ubisoft Connect app you can download, but at the moment specific quests are not logged specifically, instead certain other game progress is such as collectibles, achievements that require story arc completion and overall side quest completion are tracked instead-
Ubisoft Connect App for Android - https://play.google.com/store/apps/details?id=com.ubisoft.uplay

In any case, thank you for this suggestion. As this is not something the player support section can help with, I will move your post to our General Discussion area as it is more of a Feedback and Content Suggestions type of post, thank you.

Hey @bielik01, as previously posted, this app may be useful to our players, but as it is an unofficial Ubisoft app, we are unable to offer assistance, therefore we are unable to view this as a topic as Player Support request, as we can not offer players support.

That is the reason this post will be moved to General Discussion, as it is a suggestion that a player made, to be added to our Ubisoft Connect app. Thank you for understanding.

Hey @bielik01, as previously posted, this app may be useful to our players, but as it is an unofficial Ubisoft app, we are unable to offer assistance, therefore we are unable to view this as a topic as Player Support request, as we can not offer players support.

That is the reason this post will be moved to General Discussion, as it is a suggestion that a player made, to be added to our Ubisoft Connect app. Thank you for understanding.

Hello there @bielik01!

Thanks for the tag! I didn't realise that your thread had been locked, and I have now unlocked it. I've also moved your thread back over the player support. Thanks for bringing this to my attention, and I apologise for any confusion or inconvenience that has been caused. Allow me to take a closer look at the issue you're encountering.

This issue with missing quests has been reported to the development team, and they are currently investigating further. I've spotted in my own game that a number of settlement quests (such as the ones you've listed in the screenshot you've provided) are missing from my completed quest log, despite the fact I've already completed them

We don't yet have any updates to share from the investigation regarding the missing quests. I'd recommend keeping an eye out within the News & Announcements forum for any future updates.

Thanks!

Hello there @bielik01!

Thanks for the tag! I didn't realise that your thread had been locked, and I have now unlocked it. I've also moved your thread back over the player support. Thanks for bringing this to my attention, and I apologise for any confusion or inconvenience that has been caused. Allow me to take a closer look at the issue you're encountering.

This issue with missing quests has been reported to the development team, and they are currently investigating further. I've spotted in my own game that a number of settlement quests (such as the ones you've listed in the screenshot you've provided) are missing from my completed quest log, despite the fact I've already completed them

We don't yet have any updates to share from the investigation regarding the missing quests. I'd recommend keeping an eye out within the News & Announcements forum for any future updates.

Thanks!

Hello there @victoruchiha82!

I believe that the issue @bielik01 is experiencing is slightly different to core challenges not completing as expected. @bielik01 is reporting that settlement quests completed in-game (such as "Taken for Granted" and "Have You Seen This Man" do not show up on the "Completed Quests" log in-game. This does not impact on any of their core challenges or achievements unlocking, though.

As you are encountering trouble with an core challenge, rather than a quest, it would be best to investigate these separately. I've checked in on the investigation into this issue and we don't yet have any updates to share at this time. In future, I'd recommend that we continue any conversation about your "Ireland Saga" core challenge in this thread, as this will help to prevent any confusion or loss of information.

Thanks!

Hello there @victoruchiha82!

I believe that the issue @bielik01 is experiencing is slightly different to core challenges not completing as expected. @bielik01 is reporting that settlement quests completed in-game (such as "Taken for Granted" and "Have You Seen This Man" do not show up on the "Completed Quests" log in-game. This does not impact on any of their core challenges or achievements unlocking, though.

As you are encountering trouble with an core challenge, rather than a quest, it would be best to investigate these separately. I've checked in on the investigation into this issue and we don't yet have any updates to share at this time. In future, I'd recommend that we continue any conversation about your "Ireland Saga" core challenge in this thread, as this will help to prevent any confusion or loss of information.

Thanks!

Hi all, thank you for your patience while we get these issues looked into and apologies for any confusion caused with our previous responses. Please rest assured that while we are not able to provide further information regarding quest tracking at this time, our team is looking into the cause of this and hope to have a resolution as soon as possible.

In the meantime, while we would not be able to promote any 3rd party apps, you can find this information as advised further up this thread. If you have any other applications or guides which may assist out players travelling through Norway, England and beyond, I would recommend creating a separate post in our general forum to share this information without detracting from your support requests.

Again, we thank you for your time and patience, but if you have any further queries or would like to provide any additional feedback, please feel free to let us know.

Hi all, thank you for your patience while we get these issues looked into and apologies for any confusion caused with our previous responses. Please rest assured that while we are not able to provide further information regarding quest tracking at this time, our team is looking into the cause of this and hope to have a resolution as soon as possible.

In the meantime, while we would not be able to promote any 3rd party apps, you can find this information as advised further up this thread. If you have any other applications or guides which may assist out players travelling through Norway, England and beyond, I would recommend creating a separate post in our general forum to share this information without detracting from your support requests.

Again, we thank you for your time and patience, but if you have any further queries or would like to provide any additional feedback, please feel free to let us know.