Original Post — Direct link

Platform: Xbox Series X
Connection: Wired
T.V: LG C1 with Dolby Vision ON - AMD Freesync Premium OFF - VRR ON (HDMI 2.1)

Never noticed this before but since TU13.2 there seems to be some really horrible reflections in the game, windows on buildings changing from mirrored windows to pixelated windows, the only way i can describe it is they look like their is billions of ants moving with a watery effect, this is mainly happening in the open world.

It's also happening on other parts of the game, flickering shadows on equipped weapons, flickering door frames.

I did do a video but the quality was not good enough, it seems Xbox has problems taking good quality videos/pictures that are shareable.

Sorry these are not the best quality, blame Xbox not me 😳

Short video, you will see that when i move to the right and aim at the building it looks ok but when i move to the left a bit and look at the building you will see what i mean.

https://gamerdvr.com/gamer/oatiecrumble/video/144138766

Also some screen shots:





Sorry about the quality, it's hard to show it unless you are in the game as it looks comeplety different.

about 3 years ago - Ubi-Gizmo - Direct link

Hey @Oatiecrumble, thanks for bringing this to my attention; I appreciate it! I understand you provided a clip earlier, but I am afraid that it is no longer viewable. Could you please try uploading it again for me? You have the option of directly uploading the clip to a linked Twitter or YouTube account. Alternatively, if you would prefer, you can transfer the video to your PC using a USB drive and then send it to us another way, such as through a file-sharing site like Google Drive or Dropbox.

Also, does this occur at a specific area of the map, or is it just most buildings?

If anyone else has noticed this, please let me know and also let me know what platform you are playing on.

about 3 years ago - UbiStorm - Direct link

@oatiecrumble Thank you so much for that! However, I'm still unable to view that video. Would it be possible to post it to YouTube as an unlisted video instead? Would you also give our basic troubleshooting steps for Xbox Series X/S a try to see if this smooths things over for you?

about 3 years ago - Ubi-Froggard - Direct link

@oatiecrumble Thanks for the video. I'll forward this on to the game team to report it.

about 3 years ago - Ubi-Borealis - Direct link

You're welcome, @Oatiecrumble!

Any future updates will be shared within the News & Announcements forum, so I recommend checking this place out regularly.

If you encounter any further trouble, please don't hesitate to reach out.

Thanks! 😊

about 3 years ago - UbiSushiVamp - Direct link

Hey there, Agents! I am sorry that you are encountering more graphical issues @Oatiecrumble and I appreciate the tip @lolol934. I will add you new video to the investigation about this. I appreciate your continued patience!

about 3 years ago - Ubi-Borealis - Direct link

Thank you for sharing your thoughts and feedback regarding the graphical issues that @Oatiecrumble has encountered, @lolol934. It's interesting to hear about your own experience whilst playing "The Division," especially regarding the graphics.

I'd like to assure @Oatiecrumble that your video has been passed along for a closer look by the development team. If we require any additional information from you, we will reach out within this thread. In the meantime, please keep an eye out for any future updates within the News & Announcements forum, or on our official platforms.

Thanks! 😊