[2021] Sometimes Eivor teleports nearby (no desynchronization)

Hello there @azullFR!

Thanks for sharing this report with us, and for including a video with multiple examples. I've passed this along to the development team so they can take a closer look.

If we require any additional information, we will reach out within this thread.

Thanks!

Hello there @azullFR!

Thanks for sharing this report with us, and for including a video with multiple examples. I've passed this along to the development team so they can take a closer look.

If we require any additional information, we will reach out within this thread.

Thanks!

Hello there @azullFR!

Thanks for sharing this report with us, and for including a video with multiple examples. I've passed this along to the development team so they can take a closer look.

If we require any additional information, we will reach out within this thread.

Thanks!

Hello there @ViRaLuNdEaD!

I've moved your post into this thread as it sounds like both you and @azullFR are encountering the same issue. This way, we can keep all updates and information from the investigation in one place.

I'm sorry to hear that you're experiencing teleportation in-game. Do you happen to have any videos of this happening? We can then pass these along to the development team for further investigation.

We're also aware of an issue wherein Eivor will suddenly fly across the map and desynchronise. You can follow the investigation into this issue in this megathread.

Thanks!

Hello there @ViRaLuNdEaD!

I've moved your post into this thread as it sounds like both you and @azullFR are encountering the same issue. This way, we can keep all updates and information from the investigation in one place.

I'm sorry to hear that you're experiencing teleportation in-game. Do you happen to have any videos of this happening? We can then pass these along to the development team for further investigation.

We're also aware of an issue wherein Eivor will suddenly fly across the map and desynchronise. You can follow the investigation into this issue in this megathread.

Thanks!

Hello there @ViRaLuNdEaD!

I've moved your post into this thread as it sounds like both you and @azullFR are encountering the same issue. This way, we can keep all updates and information from the investigation in one place.

I'm sorry to hear that you're experiencing teleportation in-game. Do you happen to have any videos of this happening? We can then pass these along to the development team for further investigation.

We're also aware of an issue wherein Eivor will suddenly fly across the map and desynchronise. You can follow the investigation into this issue in this megathread.

Thanks!

Thanks for confirming that for me, @ViRaLuNdEaD, and for sending us a video that shows Eivor flying away. I've passed this along to the development team

Thanks for confirming that for me, @ViRaLuNdEaD, and for sending us a video that shows Eivor flying away. I've passed this along to the development team

Thanks for confirming that for me, @ViRaLuNdEaD, and for sending us a video that shows Eivor flying away. I've passed this along to the development team

Hello @gladi8ordude,

Thank you for bringing this to our attention!

I haven't personally seen anything similar, to be honest. Can you please perform all the troubleshooting steps listed in this article? Secondly, can you please reinstall your game? These steps will help you to eliminate any software conflicts, such as, corrupted data that can lead to this issue.

Many thanks and if you have any additional questions, please let us know.

Hello @gladi8ordude,

Thank you for bringing this to our attention!

I haven't personally seen anything similar, to be honest. Can you please perform all the troubleshooting steps listed in this article? Secondly, can you please reinstall your game? These steps will help you to eliminate any software conflicts, such as, corrupted data that can lead to this issue.

Many thanks and if you have any additional questions, please let us know.

Hello @gladi8ordude,

Thank you for bringing this to our attention!

I haven't personally seen anything similar, to be honest. Can you please perform all the troubleshooting steps listed in this article? Secondly, can you please reinstall your game? These steps will help you to eliminate any software conflicts, such as, corrupted data that can lead to this issue.

Many thanks and if you have any additional questions, please let us know.

@azullfr Thanks for letting us know that you have been seeing this as well! That is interesting that it is occurring more with one account than the other. Due to this, please complete the guide here. This includes restoring your licenses and power cycling your console, which can resolve a decent amount of gameplay issues. Also, as my associate recommended, have you tried un-installing and re-installing the game?

@azullfr Thanks for letting us know that you have been seeing this as well! That is interesting that it is occurring more with one account than the other. Due to this, please complete the guide here. This includes restoring your licenses and power cycling your console, which can resolve a decent amount of gameplay issues. Also, as my associate recommended, have you tried un-installing and re-installing the game?

@azullfr Thanks for letting us know that you have been seeing this as well! That is interesting that it is occurring more with one account than the other. Due to this, please complete the guide here. This includes restoring your licenses and power cycling your console, which can resolve a decent amount of gameplay issues. Also, as my associate recommended, have you tried un-installing and re-installing the game?

@azullfr My sincerest apologies for linking the incorrect guide. This should be the site for the PS4 steps that I mentioned in my post. I do understand your hesitation behind not wanting to un-install and re-install the game. However, I do not think you would need to do this with each bug that you encounter. Before you proceed however, you mentioned that licenses were ok. Were you able to restore them? If so, did you notice any difference in your gameplay afterwards? Also, do you have the game installed on an internal or external drive?

@azullfr My sincerest apologies for linking the incorrect guide. This should be the site for the PS4 steps that I mentioned in my post. I do understand your hesitation behind not wanting to un-install and re-install the game. However, I do not think you would need to do this with each bug that you encounter. Before you proceed however, you mentioned that licenses were ok. Were you able to restore them? If so, did you notice any difference in your gameplay afterwards? Also, do you have the game installed on an internal or external drive?

@azullfr My sincerest apologies for linking the incorrect guide. This should be the site for the PS4 steps that I mentioned in my post. I do understand your hesitation behind not wanting to un-install and re-install the game. However, I do not think you would need to do this with each bug that you encounter. Before you proceed however, you mentioned that licenses were ok. Were you able to restore them? If so, did you notice any difference in your gameplay afterwards? Also, do you have the game installed on an internal or external drive?

@azullfr Thank you greatly for this detail! I appreciate you taking the time to provide all of this information! I am assuming that the PlayStation linked to your azullFR Ubisoft account is your main PSN account. However, please correct me if I am mistaken! In regards to the second account, can you provide that PSN gamertag? I would like to make sure I have both of the accounts information as I forward everything to the Game team. If you do not feel comfortable providing your PSN gamertag here, you can private message me with that gamertag. Thanks again!

@azullfr Thank you greatly for this detail! I appreciate you taking the time to provide all of this information! I am assuming that the PlayStation linked to your azullFR Ubisoft account is your main PSN account. However, please correct me if I am mistaken! In regards to the second account, can you provide that PSN gamertag? I would like to make sure I have both of the accounts information as I forward everything to the Game team. If you do not feel comfortable providing your PSN gamertag here, you can private message me with that gamertag. Thanks again!

@azullfr Thank you greatly for this detail! I appreciate you taking the time to provide all of this information! I am assuming that the PlayStation linked to your azullFR Ubisoft account is your main PSN account. However, please correct me if I am mistaken! In regards to the second account, can you provide that PSN gamertag? I would like to make sure I have both of the accounts information as I forward everything to the Game team. If you do not feel comfortable providing your PSN gamertag here, you can private message me with that gamertag. Thanks again!

Much appreciated, @azullFR ! I've shared this along with the previous information with the game team's investigation.

Much appreciated, @azullFR ! I've shared this along with the previous information with the game team's investigation.

Much appreciated, @azullFR ! I've shared this along with the previous information with the game team's investigation.