[2022] i bought the specializations in the store but i cant activate the gunner specialization

Hello @wolfoldyrradmor thanks for getting in touch. The Gunner specialization is obtainable via the in-game store, if you own the Year 1 Pass, or after completing the field research that becomes available when taking part in the Bank Headquarters mission.

If you have purchased this from the store, you should be able to visit the White House and obtain the specialization from the vendor that lets you equip skill points and SHD Tech points, usually located on the left-hand side.

Have you been able to check the vendor for this specialization?

@wolfoldyrradmor Thanks for confirming that. Do you recall exactly when you bought the Gunner specialization?

Hey @wolfoldyrradmor

Thanks for letting us know that. Was it bought on your own Xbox account, or was it bought on someone else's to try and share the content?

If it was bought on yours, please could you reach out through one of the following options and send us images of your purchase history and receipt showing the purchase, and we'll see what we can do to resolve this for you.

Live Chat (when available)

Twitter Direct Message

Facebook Private Message

Hello there @Colon_Butter! Welcome to the forums

I'm sorry to hear that you're having trouble selecting your specialisations. Thanks for taking the time to share your report with us.

I would recommend that you create a private support ticket, as this will require further investigation of your account. You can create a support ticket in the following ways:

• Via the Ubisoft Website
• Twitter
• Facebook

When creating a support ticket, please can you include images that show you have purchased the Year 1 Pass, and that you are unable to obtain the specialisations in-game. These images will be helpful for further investigation.

Thanks!