Original Post — Direct link
On day 1 at lvl 30, I went into the sewers in Civic Center where the SHD tech box is and shot the yellow power box on the wall. The door opened with no issue and the elite spawned when I exited the room and I kill him and got the key. I didn't know what the key was for at that time and ended up logging out without using it, Since then I haven't been unable to have the door open again when I shoot the yellow box. I have checked daily and have since completed the NY campaign.

Anyone else have this issue?
about 4 years ago - Ubi-Redbeard - Direct link
Hey folks,

Thanks for reporting this to us.

I will pass this over to the team for investigation.

In the meantime, is anyone able to confirm if they have been able to resolve this?
about 4 years ago - UbiT00n - Direct link
Hey,

Just checked our notes for this one and it looks as though a fix is set in place for the next Title update.

So a fix should be in place by next week.
over 3 years ago - Ubi-Redbeard - Direct link
Sorry to hear this is still ongoing for you, TDC-Swissi.

Please create a case on the website here so we can look into this for you.

Thanks!
over 3 years ago - Ubi-Litten - Direct link
Thanks for getting in contact and providing your workaround for this issue I am glad to hear you were able to get this resolved. If you have any further queries or would like to provide any additional feedback, please feel free to let us know.
over 3 years ago - Ubi-Borealis - Direct link
Originally Posted by slypperypete
This worked for me earlier today, seems viable as long as all the criteria are met.



Yes there appears to be a workaround, but it’s still terrible UX. It’s not an intuitive approach nor is there any direction given in-game. I don’t know how much revenue the game is generating at this point, but I’m sure you guys can afford the 1/2 hour for requirements and 4 hours combined for dev and QA.
Hello there slypperypete! Welcome to the forums

Our team are currently looking into this issue. Once we have an official update, we will share it in the forum. We apologise for any inconvenience, and appreciate your patience at this time.

Originally Posted by Palir1902
I can spawn the elite but he doesn't drop a key, will try the no looting until Elite is killed tomorrow.
Could you provide us with an update if this worked for you, Palir1902?
over 3 years ago - Ubi-Redbeard - Direct link
Thanks for sharing the workaround, CarentMarlo209.
over 3 years ago - Ubi-Ginge - Direct link
Thank you for reaching out to us about this issue.
We are currently looking into this.
over 3 years ago - Ubi-Redbeard - Direct link
Thanks for the updates on this, folks.

Does the issue still occur when joining another players session?

Is anyone able to provide is with a video of this issue?
over 3 years ago - Ubi-Mark. - Direct link
Originally Posted by DarthVader0090
So here i am again January 6th 2021, i went back to try to get this key for the SHD Tech cache in the sewer in Civic Center, i tryed the strategy of killing the Flamethrower boss without looting anything previously and guess what?,,,it worked, i went back in the room where you shoot the lock on the door to open that key box inside the room next to that door and it fell on the ground when i opened it, so the way to go to get the key is open the 1st door, shoot the electrical box so thta the next door opens, then run towards next door, shoot the lockand open the door, run towards the door you need to open and you'll meet with that flamethrower boss, kill him come back to that room where you shot the lock previously and open the key box next to that door inside and you'll get the storage Key for the SHD Tech Cache

Hope it helps people out getting pass that point and carry on with what you guys were up too.

Have a good one everyone!.
Thank you for sharing this, @DarthVader0090!