Original Post — Direct link

Having a problem with this mystery in Asgard. Every time I go to the marker, the deer is not there and I cannot locate it.

over 3 years ago - Ubi-Borealis - Direct link

Hello there @Colj79! Welcome to the forums 🙂

Thanks for taking the time to report this. I'm sorry to hear that you're having trouble finding the stag in "Noble Hearts." Would you be able to let us know which quests in Asgard you have been able to complete already? Is this the only one you're unable to begin?

Thanks! 😊

over 3 years ago - Ubi-Borealis - Direct link

Hello there @Colj79! Welcome to the forums 🙂

Thanks for taking the time to report this. I'm sorry to hear that you're having trouble finding the stag in "Noble Hearts." Would you be able to let us know which quests in Asgard you have been able to complete already? Is this the only one you're unable to begin?

Thanks! 😊

over 3 years ago - Ubi-Viral - Direct link

@claudepoiri2021 Hey! Sorry to hear that you have been experiencing this issue with the Elk not showing. Does this still happen after restarting the game?

Are you able to go to an earlier save and try again?

In regard to resetting the game are you using all your save slots? Is it possible to start a new save in a different slot?

over 3 years ago - Ubi-Viral - Direct link

@claudepoiri2021 Hey! Sorry to hear that you have been experiencing this issue with the Elk not showing. Does this still happen after restarting the game?

Are you able to go to an earlier save and try again?

In regard to resetting the game are you using all your save slots? Is it possible to start a new save in a different slot?

over 3 years ago - Ubi-Borealis - Direct link

Thanks for providing me with more information about your progress in Asgard, @M0nkf1shy. Would you be able to send us a video that shows you're unable to find the stag to interact with in the area of the Noble Hearts mystery?

In the video, can you please show yourself using Odin's Sight to show that there is nothing in the surrounding area that is highlighting as blue.

Thanks! 😊

over 3 years ago - Ubi-Borealis - Direct link

Thanks for providing me with more information about your progress in Asgard, @M0nkf1shy. Would you be able to send us a video that shows you're unable to find the stag to interact with in the area of the Noble Hearts mystery?

In the video, can you please show yourself using Odin's Sight to show that there is nothing in the surrounding area that is highlighting as blue.

Thanks! 😊

over 3 years ago - Ubi-Keo - Direct link

@claudepoiri2021 Thanks for the information provided.

I have searched and we have only received one other contact from a player back in November who has experienced issues with this world event. Can you confirm if the mystery icon is visible on the map? Can you also try the following:

1 - Go to the area, try meditating and see if the Elk appears.
2 - Go to the area, create a new manual save then exit the game. Then try loading the new save you have just created and see if the Elk appears.

If the issue persists could you please provide a video that shows the icon is visible on the map and that the Elk does not appear, I can then report this to the dev team.

over 3 years ago - Ubi-Keo - Direct link

@claudepoiri2021 Thanks for the information provided.

I have searched and we have only received one other contact from a player back in November who has experienced issues with this world event. Can you confirm if the mystery icon is visible on the map? Can you also try the following:

1 - Go to the area, try meditating and see if the Elk appears.
2 - Go to the area, create a new manual save then exit the game. Then try loading the new save you have just created and see if the Elk appears.

If the issue persists could you please provide a video that shows the icon is visible on the map and that the Elk does not appear, I can then report this to the dev team.

over 3 years ago - Ubi-Borealis - Direct link

Hello there!

Thanks for taking the time to report this. I'm sorry to hear that you've had some trouble completing "Noble Hearts."

Would you be able to send us a video that shows you're in the correct starting location for the mystery, but that the stag isn't in the surrounding area? You can use Odin's Sight to help check this, as the stag would be highlighted in blue.

Thanks! 😊

over 3 years ago - Ubi-Borealis - Direct link

Hello there!

Thanks for taking the time to report this. I'm sorry to hear that you've had some trouble completing "Noble Hearts."

Would you be able to send us a video that shows you're in the correct starting location for the mystery, but that the stag isn't in the surrounding area? You can use Odin's Sight to help check this, as the stag would be highlighted in blue.

Thanks! 😊

over 3 years ago - Ubi-Borealis - Direct link

Hello there!

As we have had no further reports of this issue persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble with "Noble Harts," please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any images or videos that demonstrate the issue in-game are also helpful for further investigation.

Thanks! 😊

over 3 years ago - Ubi-Borealis - Direct link

Hello there!

As we have had no further reports of this issue persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble with "Noble Harts," please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any images or videos that demonstrate the issue in-game are also helpful for further investigation.

Thanks! 😊