Original Post — Direct link

Some dude and I lost my hardcore character during the keener cutscene. We opened the door after he went to his dying spot on the footbridge.
As you can see in the clip, there is one sitting on the ground and a second keener, which shoots at us. Yea, we lost both characters.

This can be reproduced every time by opening the door too early.

The guy in the clip uses ALT+F4 trying to log out as fast as possible to survive, but as he relogs you can see his character is already gone.
My character died right after the cutscene. You walk out of the door in "Haven" and die immediately. Pretty unfortunate, wasting a lot of time like this.

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over 2 years ago - UbiStorm - Direct link

Hello @lolol934 . I'm sorry to hear that this has happened, especially on hardcore characters! Thank you as well for that video clip as well. Just to clarify further, after you got out of the cutscene your character died from the gunshots inflicted during the cutscene that was playing? Or were there still two Keeners and that's how you died? Have you noticed of this also happens when not playing a hardcore character?

over 2 years ago - Ubi-Froggard - Direct link

@lolol934 Thanks for reporting this and I'm also sorry to see this happens. I have reported the issue to the game team along with the video you linked. Hopefully a damage immunity during cutscenes can be added easily to help prevent it happening anywhere else too.

over 2 years ago - Ubi-Froggard - Direct link

@adrian-11 I know that he shouldn't be there at all. It's such an odd bug. I'll update the thread whenever I have an update back on this.

about 2 years ago - Ubi-Orion - Direct link

Hey there folks.

The Division team has requested more info on this particular issue. If any of you are still affected by this if you can provide as much of the following information it would be greatly appreciated.

  • A link to a video with the entire last mission
  • Did you perform any unusual glitch to kill or to cause Keener to behave unexpectedly during the mission?


@lolol934

Do you have a link to the full video/stream of this speedrun you linked the clip from you can provide for us?

Thanks!

about 2 years ago - Ubi-TheBerry - Direct link

Thanks for this @lolol934 !

Are you able to provide any clips of you attempting the mission yourself so we can pass those onto the team, as this is also what they've requested?

Much appreciated!

about 2 years ago - Ubi-TheBerry - Direct link

Ah I see thanks for letting me know @lolol934 , I'll pass the Reddit thread onto the team too and we'll let you know should we hear more from them!

Thank you for your help!