Original Post — Direct link


I was playing a match today in the Georgetown Map when I jumped back to avoid a Mortar Shot inside the "B" spawn. Then my game was reloaded because it said I was out of the playable area.

After that, I could no longer shoot or deploy skills reliably. I also couldn't climb ladders and I was invisible to the enemy.

I didn't notice until about the end of the match because I was playing a long range build but I received a lot of upset messages.

How can I help identify and hopefully fix this issue?

24 days ago - Ubi-Karl - Direct link

Hey @Im_Pine, thanks for reaching out and sorry to hear about the invisibility issue you ran into.

I've had a closer look and can see that we have received a number of player contacts for this one, therefore accordingly, fix is scheduled with one of the upcoming updates, however more details to be available at a closer time, so keep an eye on news and announcements and apologies about the inconvenience this may cause for the time being.

Should you have any further queries, let us know!

21 days ago - Ubi-WheelyDuck - Direct link

Hey @im_pine,

Thank you for kindly taking the time out to update us.

By your description I cannot be certain, if you happen to have a link to a video of this happening I will be happy to ensure the team are aware of it.

Many thanks

17 days ago - UbiSushiVamp - Direct link

@im_pine Thanks for that information! Has this happened every time you've played on this map or does it seem to occur randomly?

15 days ago - Ubi-Viral - Direct link

@dirtdiver29680 @Im_Pine Thank you both for your reply. We will pass this on to be looked into further.

Once there is an update we will reach back out.

Thank you.